Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Cristina Tsai Yun

Houston,Texas

Summary

Knowledgeable Interpreter offering superior language interpretation and translation from English to Spanish and vice versa to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential misunderstandings caused by lack of cultural knowledge. Operates well in online, in-person and over-the-phone scenarios, facilitating conversations between different parties.

Overview

11
11
years of professional experience

Work History

Bilingual Interpreter & Translator

Clear Creek ISD
08.2018 - Current
  • Interpret from English to Spanish and Spanish to English during ARD Meetings, Parent Conferences, Phone Conferences, Evaluation Reviews, Related Services and Speech Therapy Sessions, Counseling Sessions and other Special Education functions
  • Handle phone calls to Spanish-speaking parents to gather information regarding students for administrative purposes and to relay information to parents
  • Translate legal Special Education documents from English to Spanish and Spanish to English for the Office of Special Education Services
  • Travel to campuses within Clear Creek ISD to provide interpreting services as directed by the Director of Special Education
  • Establish and maintain professional rapport with school personnel, community members, students and parents
  • Cooperatively work with co-workers, supervisors and parents to ensure that the department goals are met

Program Director

C2 Educations
02.2014 - 12.2014
  • Directed academic programs for K-12 program customization, operations, quality management, and customer service
  • Recruited and counseled students K-12 and their parents on academic planning, college admissions, academic counseling
  • Designed individualized and personalized academic curriculums for each students’ needs
  • Managed student enrollment and renewals to increase center performance
  • Conducted academic consultations with students and parents in various languages to better accommodate their needs
  • Strategized marketing plans and campaigns to increase brand awareness and recognition
  • Oversaw monthly audits to address any information errors
  • Managed center’s daily activities to ensure smooth business operations
  • Managed class schedules to efficiently organize teachers and students lesson time slots

Marketing and Sales Intern

Coam Beverage Inc
10.2012 - 03.2013
  • Managed and controlled all social media marketing using Facebook, Twitter, Pinterest, and YouTube
  • Researched market for prospective target audience
  • Pursued and retained relationships with potential and current clients
  • Promoted products to targeted audience
  • Created marketing material for distribution and advertisement
  • Created marketing survey to find out market exposure of the product
  • Interpreted from English to Mandarin Chinese and Mandarin Chinese to English to promote and sell the product
  • ACTIVITIES

President

Asian Business Student Association, ABSA
05.2013 - 12.2013
  • Acted as a liaison, advisor and mentor for 20 other officers and directors within the organization
  • Oversaw the actions taken by officers, directors, and members to reflect the organizations views and goals
  • Ensured that the organization’s resources were used efficiently and effectively
  • Supported officers and directors to coordinate Professional Events, General Meetings, Social Events, Community Service
  • Recruited and hired prospective directors for the semester
  • Served as spokesperson and representative of ABSA to other organization, the University of Houston, and Company Professionals

VP, Public Relations

05.2012 - 05.2013
  • Acted as the main point of contact and arbitrator for issues and/or disputes between active members, officers, and directors
  • Liaison between the Board of Directors and the Asian Business Student Association
  • Worked closely with the President to maintain order within the organization
  • Provided oversight to all departments to ensure all 18 events were coordinated effectively and provided meaning to members
  • Recruited new members through Rush Week, class presentations, and orientation

Education

Bachelor of Business Administration - Marketing, International Business

C.T. Bauer College of Business, University of Houston
Houston, Texas
12.2013

Skills

  • Proficient in Microsoft Office (Word, PowerPoint, Excel), Marketing Research Surveys
  • Sight Translation
  • Consecutive Interpretation
  • Simultaneous Interpretation
  • In-Person, Over-The-Phone, Video-Remote Interpretation

Accomplishments

Medical Interpreting Training School Certification (40-Hour Training Program for Medical Interpreters)

Additional Information

  • HONORS AND AWARDS , Ted Bauer Leadership Certificate Spring 2013 Marketing Plan for the Children’s Learning Center Appreciation Certificate Fall 2012 Lucy Ella Stead Memorial Scholarship Fall 2012 – Spring 2013 Transfer Excellence Scholar Scholarship Fall 2011 – Spring 2012

Timeline

Bilingual Interpreter & Translator

Clear Creek ISD
08.2018 - Current

Program Director

C2 Educations
02.2014 - 12.2014

President

Asian Business Student Association, ABSA
05.2013 - 12.2013

Marketing and Sales Intern

Coam Beverage Inc
10.2012 - 03.2013

VP, Public Relations

05.2012 - 05.2013

Bachelor of Business Administration - Marketing, International Business

C.T. Bauer College of Business, University of Houston
Cristina Tsai Yun