Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Cristine Fuentes

Cristine Fuentes

Available
Lebanon,PA

Summary

Proven professional with a track record of enhancing customer satisfaction and streamlining support processes at Walmart DC 7377. Skilled in utilizing advanced computer systems and fostering teamwork, I excel in fast-paced environments, ensuring timely and accurate deliveries. Demonstrated ability to improve efficiency and solve complex problems, significantly reducing ticket backlogs. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2
2
years of professional experience

Work History

Delivery Driver

United Postal Office
12.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Lead Support Specialist

Walmart DC 7377
10.2022 - 03.2023
  • Streamlined support processes for increased efficiency and improved response times.
  • Conducted regular performance reviews with team members to encourage professional growth and development.
  • Reduced ticket backlog by implementing effective prioritization strategies.
  • Evaluated and recommended improvements to internal procedures, leading to streamlined workflows.
  • Coordinated team schedules to ensure adequate coverage during peak support hours.
  • Managed escalated customer issues, ensuring swift resolution and minimal impact on the client relationship.

Education

Bachelor -

Universidad UMET
Puerto Rico

DIPLOMA -

Escuela Superior Luz América Calderon
Puerto Rico
06.2012

Skills

  • High Quality Customer Service
  • Computer system
  • Positive Attitude
  • Experience in Excel Power Point Microsoft canva etc
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Punctual and Reliable
  • Problem-Solving
  • Loading and unloading
  • Forklift Operation
  • Shipping and packaging

Languages

Español
Native or Bilingual
English
Professional Working

Timeline

Delivery Driver

United Postal Office
12.2023 - Current

Lead Support Specialist

Walmart DC 7377
10.2022 - 03.2023

Bachelor -

Universidad UMET

DIPLOMA -

Escuela Superior Luz América Calderon
Cristine FuentesAvailable