CRISTINE FUENTES
Lebanon,PA
Summary
lead support professional whit extensive experiece in managing support teams and delivering exepcioanl costumer serive. problem solving, team leadership, and training,ensuting gigh levels f costumer satisfaction and operational efficiency. skilled in analyzing cpmplex issues, implementing effective solutions and fostering a collaborative work enviromment proficient in leveraging technology and support tools to enhance team performance and steamline processes, commited to continuous improvement and team development. whit a strong focus on meeting organizational goals and exceeding client expectations.
Overview
1
1
year of professional experience
Work History
Lead Support Specialist
WALMART DC 7377
10.2021 - 03.2023
leadeship: ability to guide and motivate team members, fostering a collaborative environment. Problem Solving: strong analytical skills to identify issues and develop effective solution quickly. communication to excellent verbal and written in spanish and fluent in english clearly convey information to team members and clients, costumer service commitment yo delivery exepcional support and addressing costumer need efficiently. technical proficiency familiarity whit relevan software and tools, as well as ability to troubleshoot technical issues, time managment, training and development, conflict resolution.
Education
High School Diploma -
LUZ AMERICA CALDERON
PUERTO RICO Associate of Applied Science - MEDICAL BILLING
NUC UNIVERSITY
FLORIDA02-2026
Skills
- Escalation Handling
- Creative solutions
- Client Relationship Building
- Exceptional communication
- adaptability
- Costumer service quality
- attention to detail
- conflict resolution
- problem solving
- leadership
- communication
- speak english level 2 and spanish level 3
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Lead Support Specialist
WALMART DC 7377
10.2021 - 03.2023
High School Diploma -
LUZ AMERICA CALDERON
Associate of Applied Science - MEDICAL BILLING
NUC UNIVERSITY
Similar Profiles
Ana Iris De La Cruz ParedesAna Iris De La Cruz Paredes
Overflow Asisten at Walmart DC 7377Overflow Asisten at Walmart DC 7377
Samuel Steven PerezSamuel Steven Perez
Unloader , HAULER at WALMART DISTRIBUTION CENTER #7377Unloader , HAULER at WALMART DISTRIBUTION CENTER #7377
Ricchezzadec LocklearRicchezzadec Locklear
Hauler at Walmart DC 6040Hauler at Walmart DC 6040
Claire AndrewsClaire Andrews
Social Work Intern (Intensive Outpatient Program) at Creative Health ServicesSocial Work Intern (Intensive Outpatient Program) at Creative Health Services
Loida PruittLoida Pruitt
Team Associate ,Part-time at WalmartTeam Associate ,Part-time at Walmart