Cristino Sandoval
San Luis Obispo,CA
Summary
Driven Busser with 4 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction with ability to resolve complex issues and win customer loyalty. Friendly and helpful with a prompt nature and willingness to work a flexible schedule.
Overview
8
8
years of professional experience
Work History
Busser/Server
Bouna Tavola
San Luis Obispo, United States
01.2018 - Current
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Server
Laguna Grill
San Luis Obispo, United States
06.2017 - 01.2018
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Scheduled reservations and managed seating arrangements.
Cook/Cashier/Busser
Woodstock Pizza
San Luis Obispo, United States
11.2016 - 01.2018
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage
- Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Busser/Expeditor
Tahoe Joe's Famous Steakhouse Inc.
San Luis Obispo, CA
03.2016 - 06.2017
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Ensured exceptional guest experiences through attentive service.
- Greeted customers and answered any questions.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Education
Cuesta College
San Luis Obispo, CAHigh School Diploma -
San Luis Obispo High School
San Luis Obispo, CA2016
Skills
- Stocking and replenishing
- Food preparation and safety
- Table setting knowledge
- Team collaboration
- Leadership
- Problem resolution
- Resourcefulness
- Interpersonal relations
- Communication skills
- Performance improvement
- Timely food delivery
Timeline
Busser/Server
Bouna Tavola
01.2018 - Current
Server
Laguna Grill
06.2017 - 01.2018
Cook/Cashier/Busser
Woodstock Pizza
11.2016 - 01.2018
Busser/Expeditor
Tahoe Joe's Famous Steakhouse Inc.
03.2016 - 06.2017
Cuesta College
High School Diploma -
San Luis Obispo High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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