Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Busser
Olive Garden Restaurant
Vallejo, CA
09.2021 - Current
Assisted servers with stocking supplies, setting up for service and cleaning duties.
Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
Ensured that each table was properly set before seating guests.
Provided assistance to other bussers or waitstaff when needed.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Resolved guest complaints to maintain complete customer satisfaction.
Followed safety and sanitation guidelines in accordance with local health regulations.
Host
Olive Garden Restaurant
Vallejo, CA
09.2021 - Current
Assisted servers in seating guests by escorting them to their tables.
Resolved conflicts between customers when necessary.
Greeted guests and gathered information to seat groups or place on waitlist.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Notified server after seating parties in section to facilitate prompt service.
Accommodated guests with children and special needs to promote comfortable dining experience.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Built positive relationships with other front-of-house and servers.
Line Cook
Olive Garden Restaurant
Vallejo, CA
09.2021 - Current
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Cleaned food preparation areas, cooking surfaces, and utensils.
Stocked and restocked kitchen supplies as needed.
Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
Followed health and safety standards to ensure safe working environment for employees and customers alike.
Communicated effectively with other staff members regarding orders and menu changes.
Adhered to sanitation policies at all times when handling food products.
Cooked multiple orders simultaneously during busy periods.
Server
Olive Garden Restaurant
Vallejo, CA
09.2021 - Current
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.