
Results-driven Amazon associate with experience supporting high-volume AMXL operations while maintaining a zero-incident safety record. Proven ability to meet demanding productivity targets through strict adherence to safety protocols, effective teamwork, and attention to detail. Reliable, adaptable, and committed to delivering consistent performance during peak periods while upholding Amazon’s high standards for safety, accuracy, and operational excellence.
Inbound Process Guide (0AA3/2025 – Present)
• Lead inbound dock execution by tracking 50 daily trailer loads and maintaining real-time visibility across yard, dock, transit, and completion states
• Designed Excel dashboard to centralize inbound load tracking, eliminating paper-based counts and improving cross-team information flow; became standard across 3 sort centers, decreasing stage late units
• Coordinate with third-party freight vendors to validate load status, verify driver identity, and ensure correct load destination and trailer integrity, improving DEA and customer promise KPI by 35% month-over-month
Outbound Process Guide (04/2025 – Present)
• Manage outbound dock operations ensuring on-time departures with zero remaining freight
• Built Excel volume and capacity dashboard to forecast lane volume, trailer demand, and load coverage
• Reduced outbound late departures by 80%, increasing DEA by 10% week-over-week
• Decreased outbound load quality defects from weekly average of 30 (DPMO 3,000+) to zero in week 1 of 2026, achieving 100% reduction week-over-week
ASC- (06/2022-Present)
Learning PG Ambassador-(02/ 2025- Present)
AAC-(06/2025-Present)