Jan L. Alvarado
Orlando
Summary
Dynamic, results-oriented professional with hands-on experience at SeaWorld Parks & Resorts Orlando, excelling in kitchen operations, customer service, and team training. Adept at maintaining safety standards, ensuring cleanliness, and operating point-of-sale systems. Recognized for fostering a positive guest experience through teamwork and attention to detail."
Overview
2
2
years of professional experience
Work History
Associate
Astro Skating Center
Orlando
09.2024 - Current
- Cleaned and sanitized bathrooms, sinks, countertops, restocking boys' and girls' toilet paper.
- Swept and mopped floors in high-traffic areas, like the kitchen and bathrooms.
- Vacuumed carpets and upholstered furniture.
- Kept business entrances clean, tidy, and professional in appearance by cleaning entrance windows.
- Collaborated with the team to ensure the cleanliness of the facility.
- Computed purchases, and received and processed cash or credit payments.
- Handled incoming calls from customers regarding orders, or other inquiries.
- Monitored safety protocols on the skating rink floor.
- Assisted with organizing and maintaining skating equipment, keeping it clean and organized.
- Supported the team in setting up and taking down event decorations.
Culinary Assistant
SeaWorld Parks & Resorts Orlando
Orlando
08.2023 - 06.2024
- Participated in daily cleaning tasks to uphold a hygienic environment in the front end.
- Performed basic maintenance tasks, such as cleaning the floors, walls, and windows of the kitchen; this includes oven dust and cold buffet counters.
- Carried out miscellaneous duties, such as dishwashing, when required by the Head Chef.
- Familiar with proper table-cleaning techniques and the safe use of water-based cleaning chemicals to maintain a hygienic environment.
- Observed food safety and sanitation protocols to reduce germ spread.
- Operated kitchen machinery, including a rack dishwasher, and fryers.
- Helped train new culinary associate employees in proper serving quantities and safety handling procedures.
- Served meals in accordance with the portion sizes specified by the head chef.
- Experience being a busser in a restaurant for some time.
Education
High School Diploma -
Colonial High School
6100 Oleander Dr, Orlando, FL 3280706-2023
Some College (No Degree) - Medical Assistant
Ana Hemendez University
5601 South Semoran Blvd. Suite 55, Orlando, FL 328Skills
- Customer service
- Courteous and professional
- Collaborative teamwork
- Oral communication
- Kitchen equipment operation
- Facility cleanliness
- Allergy awareness
- Kitchen safety
- Meal distribution
- Cash register operation
- Busser apprentice
Languages
Spanish
Professional
English
Limited
Timeline
Associate
Astro Skating Center
09.2024 - Current
Culinary Assistant
SeaWorld Parks & Resorts Orlando
08.2023 - 06.2024
High School Diploma -
Colonial High School
Some College (No Degree) - Medical Assistant
Ana Hemendez University
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