Compassionate professional with a strong background in patient education and support. Known for excellent customer service and teamwork skills, contributing to enhanced patient outcomes and effective clinic operations.
Work History
Medical Assistant
4 Years 10 Months
Memorial Hermann Medical Group | 10.2021 - Current
Administered medications and injections under physician supervision, ensuring adherence to protocols and safety measures.
Assessed patient vitals and medical histories to ensure accurate records for healthcare providers.
Prepared examination rooms and maintained cleanliness, enhancing patient comfort and safety standards.
Assisted in scheduling appointments and coordinating patient flow within the clinic to optimize efficiency.
Educated patients on treatment plans and follow-up care, fostering improved health outcomes through clear communication.
Managed electronic health records system, ensuring data accuracy and compliance with regulatory standards.
Trained new staff on operational procedures, contributing to team development and enhanced service delivery methods.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
1 Year
Awaam Urgent Care Clinic | 04.2020 - 04.2021
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Managed patient scheduling and appointments to optimize clinic workflow.
Assisted in patient examinations by preparing necessary instruments and supplies.
Administered vaccinations and medications per physician instructions, ensuring compliance with health regulations.
Office Assistant
11 Months
C Gonzalez Multiservices | 06.2019 - 05.2020
Coordinated scheduling and appointments for team members, optimizing time management across departments.
Managed daily office operations, ensuring efficient workflow and adherence to organizational policies.
Implemented filing systems that improved document retrieval speed and accuracy by streamlining processes.
Assisted in preparing reports and presentations, enhancing communication clarity for client meetings.
Education
NRCMA
The College of Health Care Professions | Houston, TX | 2020