Cristofer hahn
oakdale,CA
Summary
Ambitious, motivated, friendly individual with lots of universal skills, I have excellent customer service. I always go above and beyond for my customers. I do whatever it takes, even if I have to stay late! I always keep an open mindset, I'm easily trainable, and I'm always open to criticism. I'm far from lazy, and I'm a big believer that whatever you want in life, you have to work for it. My hobbies are cars, business, and good ol' relaxing outdoors with friends and family.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service writer
Sun Waelty
Sonora, California
11.2022 - Current
- Assisted customers with service inquiries and appointment scheduling.
- Prepared work orders and documented customer requests accurately.
- Communicated service recommendations based on customer needs and vehicle condition.
- Coordinated with technicians to ensure timely service delivery and workflow efficiency.
- Processed payments and handled customer transactions efficiently.
- Provided follow-up communication to customers regarding service updates or delays.
- Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
- Resolved customer complaints regarding service quality or billing issues promptly and professionally.
Assistant Manager
Oreilly Auto Pats
Waterford, California
03.2020 - 10.2022
- Assisted in daily operations and team management at Oreilly Auto Parts.
- Trained staff on product knowledge and customer service best practices.
- Coordinated inventory management and ensured stock availability for customers.
- Resolved customer inquiries and complaints promptly and effectively.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
Retail Sales Associate
Oreilly Auto Pats
Escalon, California
01.2017 - 06.2019
- Assisted customers with product selections and answered inquiries.
- Maintained store appearance by organizing merchandise and cleaning displays.
- Operated point-of-sale systems for transactions and returns.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
Salesperson
mas auto sales
Riverbank, California
08.2015 - 12.2016
- Assisted customers in selecting vehicles based on their preferences and needs.
- Conducted vehicle presentations to highlight features and benefits effectively.
- Managed inventory by tracking incoming and outgoing vehicles daily.
- Collaborated with finance team to facilitate customer loan approvals smoothly.
- Maintained up-to-date knowledge of product offerings and market trends.
- Developed strong relationships with customers to enhance loyalty and retention.
Sales person
American park n sell
Escalon, California
08.2013 - 12.2014
- Managed paperwork for vehicle sales, ensuring accuracy and compliance.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Advertised vehicles via eBay, Craigslist, and third-party advertisers.
- Take pictures of vehicles, parts, and services for advertisement.
- Handled large amounts of money.
- Negotiated sales terms and facilitated vehicle purchase agreements.
Education
High School Diploma -
Sonora High School
Sonora08-2013
Skills
Amazing customer service skills
Great time management
Always willing to learn
Great at problem solving
Great communication skills
Great money management skills
Going above and beyond to make sure tasks get completed efficiently and in a timely manner
Work ethic
Reliable
Honest and kind
Certification
salesperson license
Timeline
Service writer
Sun Waelty
11.2022 - Current
Assistant Manager
Oreilly Auto Pats
03.2020 - 10.2022
Retail Sales Associate
Oreilly Auto Pats
01.2017 - 06.2019
Salesperson
mas auto sales
08.2015 - 12.2016
Sales person
American park n sell
08.2013 - 12.2014
High School Diploma -
Sonora High School