Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser
Texas De Brazil
09.2023 - 06.2024
Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
Maintained a clean and welcoming environment, contributing to positive customer experiences.
Answered customer questions about hours, seating, and menu information.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Mover
Active Trucking
10.2022 - 07.2023
Assisted in padding, loading and unloading furniture at customer properties
Lifted and carried household goods between residence and moving truck
Packed boxes professionally to maximize space and protect customer items
Monitored equipment operation and made adjustments to achieve targeted results
Organized loading dock to smoothly transport shipments to correct locations.
Verified quantity and description of materials received by checking merchandise against packing list.
Cleaner
Nerys Cleaning
03.2022 - 12.2022
Swept, mopped and vacuumed common areas and wiped down surfaces
Cleaned assigned rooms per hospitality standards and guidelines
Notified management of additional maintenance and repair needs
Removed trash properly and in line with local regulations
Dusted counters, vacuumed floors and removed trash from guest rooms
Stripped bedding, counted room linens and refreshed room with fresh sheets, pillowcases and towels.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Busser
Vince's Spaghetti
08.2021 - 02.2022
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.