Cristy Ann Permelona
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Bartender/Restaurant Server
The Waterfront Brewery
Key West, Florida
02.2023 - 03.2026
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of the bar area.
- Managed inventory and restocked supplies as needed.
- Engaged with customers to enhance their experience.
- Operated cash register and handled transactions accurately.
- Collaborated with kitchen staff to ensure timely service.
- Followed health and safety regulations during service tasks.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Effectively multitasked within fast-paced environment.
Home Care Aide
The Legacy of Bothell
Bothell, Washington
06.2020 - 11.2022
- Assisted residents with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance resident well-being.
- Administered medications according to prescribed schedules and protocols.
- Maintained clean and safe living environments for residents at all times.
- Collaborated with healthcare professionals to implement care plans effectively.
- Documented patient progress and reported changes to supervising staff promptly.
- Engaged residents in social activities to promote community involvement and interaction.
- Trained new aides on best practices for resident care and safety standards.
- Developed trust-based relationships with patients through compassionate communication techniques.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Assisted clients with activities of daily living like meal preparation and feeding.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Provided companionship to elderly clients by engaging in conversation or playing games.
- Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
- Respected the dignity of all patients by maintaining confidentiality of their health information.
Line Cook
Gaylord Texan Resort & Convention Center
Grapeland, Texas
07.2019 - 03.2020
- Prepared and cooked a variety of dishes for large events and banquets.
- Collaborated with kitchen team to maintain high standards of food safety.
- Managed inventory by tracking supplies and notifying management of shortages.
- Maintained cleanliness and organization of workstations throughout shifts.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Set up and performed initial prep work for soups, sauces, and salads.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Education
Bachelor of Science - Hotel And Restaurant Management
Visayan Maritime Academy Global College
Bacolod, Philippines 06.2015 - 04.2019
Skills
- Verbal communication
- Excellent communication
- Quality assurance
- Organization and time management
- Multitasking
- Conflict resolution
- Beverage preparation
- POS system operation
- Inventory management
- Customer engagement
- Food safety standards
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Service-oriented mindset
- Patience and tolerance
- Hospitality and accommodation
Timeline
Bartender/Restaurant Server
The Waterfront Brewery
02.2023 - 03.2026
Home Care Aide
The Legacy of Bothell
06.2020 - 11.2022
Line Cook
Gaylord Texan Resort & Convention Center
07.2019 - 03.2020
Bachelor of Science - Hotel And Restaurant Management
Visayan Maritime Academy Global College
06.2015 - 04.2019