Cristy Miller
Summersville,MO
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Safety Manager
McIntosh Trucking LLC
Willow Springs, MO
01.2025 - Current
- Developed and implemented safety protocols to ensure compliance with federal and state regulations
- Collaborated with management to create strategic plans for improving safety performance.
- Analyzed incident reports to identify trends and recommend actionable solutions.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Made sure CMV operator files were up to date and followed DOT compliance.
- Recruitment-screened new drivers Conducting orientation applications and made sure they had the experience needed to be hired.
- Orientation-Conducted orientation for new drivers that were hiring on.
- Insurance-filed insurance claims, when there were accidents and followed up with insurance companies to make sure claims were being handled.
Freight Broker
McIntosh Logistics LLC
Willow Springs, MO
12.2020 - 01.2025
- Negotiated rates and terms with carriers to optimize freight costs and service quality.
- Managed shipment logistics, ensuring timely deliveries and compliance with regulations.
- Developed strong relationships with clients, enhancing customer satisfaction and retention.
- Analyzed market trends to identify opportunities for expanding service offerings.
- Coordinated load planning and tracking using industry-standard logistics software systems.
- Streamlined operational processes, leading to increased efficiency in freight management workflows.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Contacted existing customers to update accounts and confirm deals.
Bartender/Waitress
The Main Event Sports Bar And Grill
Mountain View, MO
03.2008 - 02.2020
- Crafted diverse cocktails and beverages to enhance customer experience.
- Provided exceptional customer service, ensuring timely order delivery and satisfaction.
- Maintained cleanliness and organization of bar area for efficient workflow.
- Trained new staff on beverage preparation techniques and service standards.
- Managed inventory levels, ensuring optimal stock for high-demand items.
- Resolved customer complaints professionally, enhancing overall guest satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Vocational. Licensed Practical Nurse - Nursing
Texas County Technical Institute
Houston, MO2007
High School Diploma -
Summersville High School
Summersville, MO05.1998
Skills
- Incident investigation
- Implementing policies
- Safety program development
- Incident reporting
- Staff training
- Accident investigation
- Regulations and compliance
- Compliance management
- Claims evaluation
- First Aid/CPR
- Critical thinking
- Training coordination
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Goal setting
- Professionalism
Timeline
Safety Manager
McIntosh Trucking LLC
01.2025 - Current
Freight Broker
McIntosh Logistics LLC
12.2020 - 01.2025
Bartender/Waitress
The Main Event Sports Bar And Grill
03.2008 - 02.2020
Vocational. Licensed Practical Nurse - Nursing
Texas County Technical Institute
High School Diploma -
Summersville High School