Accomplished Senior Advocacy Manager at Forsyth County Senior Center, adept in operations management and staff development. Excelled in complex problem-solving and individual counseling, significantly enhancing client advocacy and disability services. Proven track record in fostering team building and improving program efficiency, demonstrating a commitment to excellence and impactful community service. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
• Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; confers with assigned staff; assists with complex/problem situations; and provides technical expertise.
• Maintains information regarding caseloads, program progress, and other data; prepares and submits operational and statistical reports pertaining to Senior Services programs, operations, and services.
• Maintains licensure and/or certification required for the performance of professional duties; maintains knowledge of current trends and developments in the field and applies pertinent new knowledge to the performance of other duties.