Cross Ayala
Palm Beach Gardens,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
1st Assistant Store Leader
South Moon Under
Palm Beach Gardens, FL
02.2025 - Current
- Assumed responsibilities of Store Leader during leader's absence.
- Engaged in visual and marketing strategies alongside the President and our corporate marketing team to broaden customer outreach, and provide district Store Leaders with visual merchandising advice.
- Attended leadership training workshops to refine and apply modern training methods to properly facilitate the training of employees.
- Explained the goals and expectations required of trainees in application to the company at large.
- Facilitated smooth operations by addressing conflicts between schedules and staffing requirements.
Visual Manager
South Moon Under
Palm Beach Gardens, FL
04.2024 - Current
- Oversaw visual merchandising, ensuring the sales floor was attractively arranged to maximize customer interest and sales.
- Ensured customer satisfaction through effective problem resolution.
- Coached, managed, and developed teams to provide exceptional service and achieve sales goals.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
Stylist
South Moon Under
Palm Beach Gardens, FL
05.2021 - 08.2021
- Created custom looks for clients based on their individual style, body type, and personality.
- Remembered frequent customer names, sizes and clothing preferences.
- Boosted sales by educating clients on merchandise, events and upcoming promotions.
Assistant Manager
Barefoot Campus Outfitters
Tallahassee, FL
06.2023 - 04.2024
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Oversaw daily operations at the outfitter shop including opening and closing procedures.
- Trained new employees in customer service protocols and operational procedures.
Sales Associate
Barefoot Campus Outfitters
Tallahassee, FL
02.2022 - 06.2023
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Reviewed completed work to verify consistency, quality, and conformance.
Editor-in-Chief
Clutch Magazine
Tallahassee, FL
04.2023 - 04.2024
- Oversaw the production process from start to finish including proofreading, printing and distribution.
- Managed a team of editors, writers and other staff members responsible for creating high-quality content.
- Coordinated with designers to create visually appealing layouts for articles or publications.
- Monitored the progress of each project while ensuring deadlines are met.
- Developed and executed overall publication budget, monitored expenses against funding, allocated specific spending and prepared long-range financial plans.
Public Relations Coordinator
Clutch Magazine
Tallahassee, FL
01.2023 - 04.2023
- Facilitated communication between different departments in order to resolve issues quickly.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Cultivated relationships with local businesses in order to gain publicity through joint ventures or sponsorships.
- Served as the primary contact for all public relations inquiries from customers or clients.
Stylist
Clutch Magazine
Tallahassee, FL
01.2022 - 01.2023
- Created custom looks for models based on the photoshoot director's conception.
- Demonstrated knowledge of fabrics, colors, textures, cuts, silhouettes.
- Conducted research into photoshoot conceptualizations for enhanced and accurate styling.
Education
Bachelor of Arts - Psychology
Florida State University
Tallahassee, FL12-2023
Skills
- Customer experience
- Retail Operations
- Originality and Creativity
- Exemplary communication
- Executive Leadership
- Analytical and Critical Thinking
Affiliations
- Magna Cum Laude
- Phi Sigma Theta National Honor Society
References
References available upon request.
Timeline
1st Assistant Store Leader
South Moon Under
02.2025 - Current
Visual Manager
South Moon Under
04.2024 - Current
Assistant Manager
Barefoot Campus Outfitters
06.2023 - 04.2024
Editor-in-Chief
Clutch Magazine
04.2023 - 04.2024
Public Relations Coordinator
Clutch Magazine
01.2023 - 04.2023
Sales Associate
Barefoot Campus Outfitters
02.2022 - 06.2023
Stylist
Clutch Magazine
01.2022 - 01.2023
Stylist
South Moon Under
05.2021 - 08.2021
Bachelor of Arts - Psychology
Florida State University
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