Crissy Sams
NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Broker Assistant
Alba Wheels Up International
02.2022 - 01.2024
- Managed documentation related to trade executions and settlements, facilitating smooth transaction processes for clients.
- Streamlined communication between brokers and clients, maintaining organized records of correspondence for easy reference.
- Facilitated seamless transition of accounts during broker changes by effectively coordinating with both internal teams and clients.
- Contributed to increased client retention by consistently providing exceptional customer service and support.
Brand Manager
Victoria's Secret & PINK
07.2018 - 12.2021
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
- Streamlined brand messaging by creating and maintaining a consistent visual identity across all platforms.
- Aligned internal teams with brand guidelines, ensuring consistent representation of the company across all departments and touchpoints.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
Associate
Victoria's Secret & PINK
05.2017 - 07.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
LYONS COMMUNITY SCHOOL
Brooklyn, NY06-2013
Skills
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Organizational skills
- Adaptability and flexibility
Timeline
Broker Assistant
Alba Wheels Up International
02.2022 - 01.2024
Brand Manager
Victoria's Secret & PINK
07.2018 - 12.2021
Associate
Victoria's Secret & PINK
05.2017 - 07.2018
High School Diploma -
LYONS COMMUNITY SCHOOL
Similar Profiles
Jill E. KovachiJill E. Kovachi
FP&A Manager at Alba Wheels UpFP&A Manager at Alba Wheels Up
Arjanita KasneciArjanita Kasneci
Store Manager at Alba InternationalStore Manager at Alba International
LOK MAYAI ZIONG PUOCHLOK MAYAI ZIONG PUOCH
Real Estate Agent at ALBA HOMESReal Estate Agent at ALBA HOMES