Cruchena Eugene
Indianapolis ,IN
Summary
Proven warehouse professional with a track record of enhancing order processing efficiency and maximizing storage at CNH Industrial. Demonstrates exceptional material handling and clear communication skills. Achieved significant improvements in workspace organization and safety. Skilled in using warehouse machinery and managing high-volume customer interactions with empathy and accuracy.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
CNH Industrial
10.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Warehouse Worker
Radial Warehouse
07.2022 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Work From Home Agent
Call Center Services Inc.
08.2021 - 05.2022
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
- Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Established rapport with customers through active listening skills, empathy, and understanding of their needs or concerns.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
Cashier Assistant
Mc Donald’s
09.2020 - 06.2021
Education
North Miami Senior High
North Miami, FL06.2020
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Warehouse safety
- Clear communication
- Material handling
- Warehouse operations
- Warehouse organization
- Pallet jack handling
- Material loading and unloading
- Stacking and staging
- Unpacking merchandise
- Receiving and processing shipments
- Order fulfillment
- Pallet jacks
- Problem-solving skills
- Customer support
Languages
English
Full Professional
French
Full Professional
Creole
Native or Bilingual
Timeline
Warehouse Worker
CNH Industrial
10.2024 - 01.2025
Warehouse Worker
Radial Warehouse
07.2022 - 09.2024
Work From Home Agent
Call Center Services Inc.
08.2021 - 05.2022
Cashier Assistant
Mc Donald’s
09.2020 - 06.2021
North Miami Senior High
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