Cruz Chaparro
Phoenix,AZ
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
6
6
years of professional experience
Work History
SFC Associate
Sendoso
Phoenix
10.2024 - Current
- Trained new associates on operations and procedures.
- Collaborated with cross-functional teams to achieve objectives and resolve product-related challenges.
- Ensured compliance with company safety regulations.
- Operated equipment, such as order pickers.
- Experience in problem-solving by processing NIL orders and physically searching for missing inventory.
- Transferred inventory both physically and digitally for customer returns.
Wal-Mart Remodeling
Walmart
Phoenix, Arizona
12.2023 - 05.2025
- Cleared shelving to begin the moving process for new inventory.
- Lead a team to move aisles, and build new lock-up cases.
- Kept outside equipment secured and safe to prevent incidents.
- Processed and destroyed old, expired inventory to prevent customer injury and/or sickness.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Electrical Associate
Home Depot
Phoenix, Arizona
06.2021 - 06.2023
- Helped advise on the installation of electrical systems.
- Handled returns and exchanges.
- Tested electrical systems and the continuity of circuits in electrical wiring, equipment, and fixtures.
- Monitored and detected thefts to maintain safety.
- Organized the store by returning merchandise to proper areas, and restocked displays.
- Identified potential hazards associated with working on high-voltage circuits.
- Provided excellent customer service by addressing their wants, or needs.
- Kept accurate records of inventory stock levels within a warehouse environment.
- Engaged in joint efforts with plumbers and HVAC technicians on projects requiring various skillsets.
Wal-Mart Associate
Walmart
Phoenix, Arizona
10.2019 - 05.2021
- Operated scanners and scales correctly during the checkout process.
- Helped customers locate items within the store using the inventory system.
- Assisted customers with processing fishing licenses.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Built relationships with customers by providing friendly customer service.
Education
High School Diploma -
Maryvale Highschool
Phoenix, Arizona05-2018
Skills
- New hire training
- Equipment operation
- Inventory management
- Safety compliance
- Order fulfillment, allocation, and processing
- Communication
- Picking
- Customer service
- Problem solving
- Team supervision
Timeline
SFC Associate
Sendoso
10.2024 - Current
Wal-Mart Remodeling
Walmart
12.2023 - 05.2025
Electrical Associate
Home Depot
06.2021 - 06.2023
Wal-Mart Associate
Walmart
10.2019 - 05.2021
High School Diploma -
Maryvale Highschool
Similar Profiles
Andrena ParkerAndrena Parker
Shipping and Receiving Clerk at SendosoShipping and Receiving Clerk at Sendoso
Sarah Elizabeth LowerySarah Elizabeth Lowery
Head of Culture and Facilities at SENDOSOHead of Culture and Facilities at SENDOSO
Colton SlausonColton Slauson
Senior Manager of Marketing Operations at SendosoSenior Manager of Marketing Operations at Sendoso
Daniel TurczynowskyDaniel Turczynowsky
Operations Service Supervisor at First Citizens BankOperations Service Supervisor at First Citizens Bank
Alexis R. SmithAlexis R. Smith
Director of Operations – Grants Management & Donor Engagement at Jewish Family & Children’s ServiceDirector of Operations – Grants Management & Donor Engagement at Jewish Family & Children’s Service