Cruz J. Alvarez

• • Performs skilled technician work that involves diagnosis, replacement, cleaning, repair and rebuilding a variety of equipment, components and/or systems.
  • Uses diagnostic and test equipment and a variety of tools specific to the trade.
  • Applies principles and practices of electrical and electronics theory.
  • Interprets and follows technical manuals, blueprints, mechanical drawings, schematics, Service Bulletins, Airworthiness Directives, government and industry standard practices.
  • Makes computer entries and completes various types of paperwork maintenance documents in accordance with FAA Regulations and company policies.
  • Follows industry/government specific guidelines, particularly as they relate to safety, health and environmental practices.
  • Assists with research and development of new repair capabilities; this will include reading and understanding new manuals and may include on and off site training.
  • Assists with the maintenance of shop equipment and supplies.
  • Maintains on organized workstation and shopfloor in accordance with 5S standards in place

• Responsible for the manufacture, fabrication and test of highly complex space optic and fiber optic developmental hardware for electro-optical-mechanical systems, units, control devices and associated equipment.
• Determined methods, sequence of operations, lay out, fabricate, assemble, test, troubleshoot, self-inspect, and perform repairs on developmental and production electronic circuitry of control devices, units, sub-systems, systems and associated test equipment.
• Performed fiber splicing and connector attachment for all types of optical fiber using both hand and automated tooling.
• Set up and operates a variety of standard and specialized opto-electronic test equipment in conducting test to determine the quality of electro-optical-mechanical equipment or multiple banks of inter-related electro-optical-mechanical equipment. Diagnoses the cause of malfunctions and makes necessary adjustments.
• Records and reduces test data as required and may prepare reports, charts and graphs and assist in presentations to cognizant engineers and R&D Assistants

• Schedule all deliveries daily for assigned area.
• Plan, organize, coordinate and schedule Drivers and Helpers for optimum efficiency.
• Manage Material Transfers between branches in the region.

• Department manager for the dispatch, maintenance, detailer's and IT department.
• Responsible for all on-premesis networking equipment.
• Provide end-user support for approx. 10 end-users.
• On-call after hours to provide tech support to staff.
• Generated a highly productive weekly employee schedule.
• Produced a dynamic schedule for vehicles/drivers to fulfill incoming reservations.
• Maintained a detailed task list for the maintenance department to ensure 100% vehicle availability.
• Completed yearly performance evaluations for employees in all 3 departments.

Maintained professionalism and courtesy in all interactions with passengers.

• Operated vehicle safely to transport passengers to designated locations.
• Ensured friendly demeanor while addressing passenger needs during rides.

• Responsible for ordering all parts and supplies needed to complete tasks in each department.
• Created accounts and developed positive relationships with vendors and affiliates.
• Check vehicle/driver schedule in the system, identify potential problems and explore possible solutions.
• Track all incoming and outgoing flights on the schedule to make sure drivers are where they are supposed to be and aware of any possible delays or cancelations.
• Confirm all details of reservations on the upcoming schedule to ensure all addresses are entered correctly and are accessible to vehicle types requested.

• The administration of one SCO Open-Server. One Sun Solaris server, one NT server one Windows 2003 server, 40 PC workstations and end users.
• Network administration including: Cisco Router and firewall appliances, data switches and hubs, phone system (PBX).
• Responsible for all IT purchasing.

• The administration of six Sun Solaris servers and one IBM AIX server.
• Responsible for implementing backup strategies and system maintenance.
• Specialized in configuring network scanning and printing solutions.

• Writing Progress programs that streamline shop floor processes.
• Constructing UNIX shell scripts along with Progress Programs to generate various business intelligence reports.
• Print and distribute business intelligence reports to the appropriate departments.

• The production and reproduction of the company's service manuals and technical drawing books, using UNIX based reprographic systems.
• Responsible for shipping these books along with the unit to the customer.
• Training newly hired engineers the various Document Control Department procedures and equipment.