Cruz Martinez
New York
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. I am a recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Footlocker
Sales Associates
New York
09.2024 - 06.2025
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
High School Diploma -
The Cinema School
New York06-2024
Skills
- Customer service
- Time management
- Team support
- Problem resolution
- Attention to detail
- Database management
- Computer skills
- Communication
- Planning
- Organization and time management
- Analytical and critical thinking
- Collaboration
- Problem-solving
- Supervision and leadership
- Interpersonal communication
- Customer relationship management
Affiliations
- I love to play baseball. Big fan of sports and love interactions with others.
Languages
Spanish
Native/ Bilingual
Timeline
Footlocker
Sales Associates
09.2024 - 06.2025
High School Diploma -
The Cinema School
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