NATALIE N VILLEGAS
Elizabeth,USA
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Recent graduate with foundational knowledge in nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Footlocker
Sales Associates
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Patient Access Registrar
Trinitas Hospital
06.2024 - Current
- Optimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Facilitated smooth transitions for discharged patients by coordinating follow-up appointments and necessary paperwork.
- Enhanced communication between medical staff and patients, providing clear explanations of procedures and policies.
- Developed a comprehensive understanding of medical terminology, aiding in the accurate documentation of patient visits and diagnoses.
- Maintained accurate patient records with diligent data entry and attention to detail.
- Collaborated with interdisciplinary teams to ensure seamless coordination of care during the registration process.
- Contributed to a positive work environment by consistently providing exceptional customer service to both patients and colleagues.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed medical insurance claims and payments.
Sales Associate
Johnny Was
12.2022 - Current
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Greeted customers and asked open-ended questions to assess needs
- Captured consistent customer sales with friendly, knowledgeable support
- Resolved customer concerns using strong communication and conflict management skills
Wireless Sales Associate
Wireless advocates
02.2022 - 10.2022
- To create an excellent member experience by ensuring every interaction is professional and utilizes the GUESTS methodology
- Provides expert product and service selection advice so that Costco members and their dependents purchase products that meet their individual needs and wishes
- Responsible for achieving personal sales and service goals and meeting all operational standards and expectations
Cashier
ShopRite
08.2020 - 08.2021
- Managed transactions with customers, provide customer service with fair, friendly, and courteous service
Counselor
Summer Camp
07.2019 - 09.2019
- Supervised campers and ensures their safety, development, growth, skill achievement, and general well-being
Education
Associate of Science - health science
Union County College
Elizabeth, NJ01-2026
High School Diploma - undefined
Academy of Finance
Elizabeth, NJ09.2021
undefined
Bayonne High School
Bayonne, NJ12.2019
Skills
- Computer proficiency
- Problem solving
- Team leadership
- Adaptability
- Time mangment
- Self motivation
- Written communication
- Creativity
- Customer service
- Good communication
Certification
- Basic Life Support {American Heart Associates}
Issue date: 12/15/2024
Renew by 12/2025
Languages
Spanish
Limited Working
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy helping others and giving back to the community
- Volunteer Travel
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Youth Development Programs
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Footlocker
Sales Associates
06.2024 - Current
Patient Access Registrar
Trinitas Hospital
06.2024 - Current
Sales Associate
Johnny Was
12.2022 - Current
Wireless Sales Associate
Wireless advocates
02.2022 - 10.2022
Cashier
ShopRite
08.2020 - 08.2021
Counselor
Summer Camp
07.2019 - 09.2019
High School Diploma - undefined
Academy of Finance
undefined
Bayonne High School
- Basic Life Support {American Heart Associates}
Issue date: 12/15/2024
Renew by 12/2025
Associate of Science - health science
Union County College
Similar Profiles
Shyaa MitchellShyaa Mitchell
Walmart at Sales AssociatesWalmart at Sales Associates
Jonathan PerezJonathan Perez
Turbo Debt at Sales AssociatesTurbo Debt at Sales Associates
Dominic HigaDominic Higa
H&M at Sales AssociatesH&M at Sales Associates