Summary
Overview
Work History
Education
Skills
Timeline
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Cruz Rodriguez

Allentown,PA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
06.2023 - Current
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Coordinated verification and filling of more than 600 weekday and more than 400 weekend prescriptions in high-volume pharmacy environment.

Care And Help Home Care Agency

Caregiver Services Inc.
12.2022 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete 5 - 10 tasks within a 5 hour shift.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.

Dialysis Technician

Fersenius Medical Care
10.2021 - 11.2021
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.
  • Collaborated with interdisciplinary team members for comprehensive patient care, adjusting treatment plans as needed.
  • Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
  • Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary. During a 10 hour shift

Education

High School Diploma -

Reading Senior High School
Reading, PA
1998

Skills

  • Workflow Optimization
  • Drug safety
  • Insurance Billing
  • Regulatory Compliance
  • Medication Dispensing
  • Drug Inventory Control
  • Insurance Verification
  • Drug utilization review
  • Prescription Filling
  • Supply Restocking
  • Confidentiality and HIPAA
  • Drug storage procedures
  • Pharmacy and customer records management

Timeline

Pharmacy Technician

CVS Pharmacy
06.2023 - Current

Care And Help Home Care Agency

Caregiver Services Inc.
12.2022 - 05.2023

Dialysis Technician

Fersenius Medical Care
10.2021 - 11.2021

High School Diploma -

Reading Senior High School

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Cruz Rodriguez