Cruz Ortega
Family Nurse Practitioner
Hobbs,NM
Summary
Accomplished Registered Nurse and healthcare leader with a proven track record at Medical Center Hospital, enhancing patient outcomes through strategic planning and team leadership. Skilled in emergency care and medication administration, adept at driving operational improvements and fostering interdisciplinary collaboration. Demonstrated excellence in performance management, with a focus on efficiency and quality care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
5
5
Certifications
Work History
Registered Nurse
Medical Center Hospital
Odessa , Texas
05.2024 - Current
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Conducted comprehensive assessments of patients'' physical, emotional, and psychosocial needs to inform targeted interventions.
- Promoted a culture of safety within the critical care unit by adhering to infection control protocols and best practices.
Registered Nurse, Emergency Department
Nightingale Nursing Agency
Boca Raton , FL
01.2021 - 02.2024
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Registered Nurse, Intensive Care Unit
Medical Solutions
Boca Raton , Florida
03.2018 - 01.2021
- Administered medications accurately and effectively, preventing adverse reactions through careful monitoring of drug interactions.
- Facilitated smooth patient transitions from ICU to other units by providing detailed reports and recommendations for ongoing care.
- Handled ventilator support, feeding tubes and central lines.
- Cared for wounds such as surgical sites and pressure sores to prevent infection and promote healing.
- Supported needs of medically complex patients with skilled nursing care.
Registered Flight Nurse
Air Methods
Englewood , CO
03.2016 - 03.2018
- Improved patient outcomes by collaborating with the interdisciplinary healthcare team to provide comprehensive in-flight medical care.
- Reduced response times to emergencies by effectively prioritizing tasks and managing time in high-pressure situations.
- Ensured optimal equipment functionality by regularly inspecting, cleaning, and maintaining all flight nursing equipment according to established protocols.
- Contributed to positive team dynamics within the flight crew through effective communication and collaboration during high-stakes missions.
- Continuously updated professional knowledge and skills through regular participation in training programs, conferences, workshops, and other educational opportunities relevant to flight nursing practice.
- Promoted adherence to aviation safety standards among colleagues by consistently following established guidelines regarding aircraft operations and maintenance procedures.
Director of Emergency Services
Lea Regional Medical Center
Hobbs , New Mexico
06.2011 - 08.2016
- Championed adoption of new technologies within department to improve efficiency, accuracy, and overall quality of care provided to patients.
- Managed budgets and resources, ensuring cost-effective delivery of high-quality emergency services.
- Established effective partnerships with local emergency response agencies to facilitate seamless coordination during crisis situations.
- Conducted regular audits of emergency services operations to identify areas for improvement and address potential risks proactively.
- Developed comprehensive training programs for staff, resulting in increased efficiency and improved patient care.
Director of Nursing
American Medical Group
Hobbs , NM
06.2013 - 09.2015
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Planned and assigned workload to 40 person nursing staff to direct patient care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Education
Master of Science - Family Practice Nurse Practitioner
Grand Canyon University
Phoenix, AZ 01.2022 - Current
Bachelor of Science - Nursing Practice
University of Louisiana At Lafayette
Lafayette, LA 01.2016 - 05.2018
Associate of Applied Science - Nursing Practice
New Mexico Junior College
Hobbs, NM 01.1995 - 05.1999
Skills
Wound Care
Patient Management
Care Planning
Medication and IV administration
EKG Interpretation
Privacy and confidentiality
Condition Monitoring
Emergency Care
Team Leadership
Operations Management
Strategic Planning
Performance Management
Languages
Spanish
Native or Bilingual
Certification
ACLS
Timeline
Registered Nurse
Medical Center Hospital
05.2024 - Current
ACLS
03-2024
PALS - Pediatric Advanced Life Support
03-2024
BLS
03-2024
TNCC
03-2024
Master of Science - Family Practice Nurse Practitioner
Grand Canyon University
01.2022 - Current
Registered Nurse, Emergency Department
Nightingale Nursing Agency
01.2021 - 02.2024
CFRN
08-2020
Registered Nurse, Intensive Care Unit
Medical Solutions
03.2018 - 01.2021
Registered Flight Nurse
Air Methods
03.2016 - 03.2018
Bachelor of Science - Nursing Practice
University of Louisiana At Lafayette
01.2016 - 05.2018
Director of Nursing
American Medical Group
06.2013 - 09.2015
Director of Emergency Services
Lea Regional Medical Center
06.2011 - 08.2016
Associate of Applied Science - Nursing Practice
New Mexico Junior College
01.1995 - 05.1999
Similar Profiles
Kandice HerrKandice Herr
Transition of Care Coordinator at Medical Center HospitalTransition of Care Coordinator at Medical Center Hospital
Emmanuel NwokeaforEmmanuel Nwokeafor
Certified Pharmacy Technician at Medical Center HospitalCertified Pharmacy Technician at Medical Center Hospital
Haley HigginbothamHaley Higginbotham
LVN Staff Nurse at Medical Center HospitalLVN Staff Nurse at Medical Center Hospital