Cruzzificio Walker

FC Associate

Amazon

Aurora, CO

11.2022 - 11.2023

Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Maintained compliance with company safety policies and called violations to attention of management.
Followed procedures at all times for personal and team safety.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Read and analyzed work orders to verify consistency with merchandise information.
Transported packed items onto delivery vehicles, updating tracking database once loaded.
Evaluated merchandise for irregularities, flaws or damage prior to packing.
Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
Selected packing materials based on size, quantity and fragility of package contents.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
Drove customer satisfaction by successfully completing all returns quickly.
Segregated and processed incoming stock and materials to prepare for storage or shipment.
Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
Loaded packages in delivery trucks to assist with physical delivery of products to customers.
Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
Communicated with other departments to facilitate fulfillment activities and address issues.
Selected and filled orders from stock to fulfill customer requirements.