Crysfel Bautista
New York
Summary
Dynamic and motivated student with experience at CityMD Urgent Care Center, recognized for delivering compassionate patient care and demonstrating proficiency in medical terminology. Skilled in thriving under pressure, effectively resolving problems, and mentoring peers to support team success. Committed to enhancing patient experiences through active listening and engagement, aiming to further develop expertise in healthcare delivery.
Overview
9
9
years of professional experience
Work History
Medical Scribe
CityMD Urgent Care Center
Brooklyn
09.2021 - 07.2024
- Record the physician's notes during patient visits, including medical history, physical examination findings, diagnoses, treatment plans, prescriptions, referrals, and follow-up instructions.
- Prepare and assemble medical record documentation/charts for physicians.
- Order tests, referrals, and prescriptions.
CUSTOMER SERVICE STAFF
PUBLIX SUPERMARKETS
Miami
01.2016 - 01.2020
- Excelled in a fast-paced setting by demonstrating skills in POS operations, customer service problem-solving, and relationship building by communicating effectively with customers from diverse backgrounds.
- Mentored and supervised new employees on basic customer service techniques and procedures.
POST-ORTHOSURGERY CARE UNIT VOLUNTEER
Doctor’s Hospital
Coral Gables
01.2017 - 01.2019
- Assisted nurses on the floor with discharging patients, prepping rooms, and transporting patients.
- Assisted patients with simple tasks and translation needs.
Education
Bachelor of Arts - Human Biology
Hunter College CUNY
New York, NY04-2024
Associate of Science - Biology
Miami Dade College
Miami, FL01.2020
Skills
- Compassionate patient care
- Proficiency in medical terminology
- Ability to handle pressure and criticism
- Dedication and self-motivation
- Effective Problem Resolution
- Microsoft Word
- Excel
- PowerPoint
- Active Listening and Engagement
Extracurricular Activities
Volunteer Doctor’s Hospital, Coral Gables, Miami, Post-Orthosurgery Care Unit, 01/01/17, 12/31/19 Miami Dade College Emergency Response Team, Volunteer, 01/01/18, 12/31/20
Languages
Spanish
Professional
Timeline
Medical Scribe
CityMD Urgent Care Center
09.2021 - 07.2024
POST-ORTHOSURGERY CARE UNIT VOLUNTEER
Doctor’s Hospital
01.2017 - 01.2019
CUSTOMER SERVICE STAFF
PUBLIX SUPERMARKETS
01.2016 - 01.2020
Bachelor of Arts - Human Biology
Hunter College CUNY
Associate of Science - Biology
Miami Dade College
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