Layal Ebaa Kaddah
Plymouth
Summary
Dynamic healthcare professional with extensive experience at Zaman Health Clinic, excelling in patient care and community outreach. Proven skills in EMR management and compassionate communication, effectively coordinating services for diverse populations. Adept at training volunteers and managing screening programs, ensuring compliance and enhancing patient outcomes through education and support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Scribe
Zaman Health Clinic
Inkster
05.2025 - 07.2025
- I stayed at the clinic after my CHW role to work as a scribe because I was already familiar with physician notes and clinic documentation.
- Documented patient encounters in the EMR and collaborated with physicians to ensure accurate, timely charting and compliance with documentation standards.
- Used prior experience reading notes and tracing plans to ensure visit completeness and follow-up.
Community Health Worker / Medical Assistant / Interpreter
Zaman Health Center
Inkster
12.2023 - 05.2025
- Employed position providing direct patient care and community health services to uninsured immigrant and refugee populations.
- Performed Medical Assistant duties and worked as an interpreter for Arabic-speaking patients.
- Coordinated with Spanish interpreters to ensure equivalent services for Spanish-speaking refugees.
- Played a major role organizing the clinic and managing clinic flow.
- Took care of patient visit flow in the EMR, tracked and read physician notes, traced care plans, and ensured that plans were completed for each patient.
- Ensured patient results were released and that either the clinic nurse or I followed up with patients about results and next steps.
- Reviewed physician notes, documented actions needed, and followed up on outstanding items to make sure patients received recommended testing and referrals.
- Served as a manager/coordinator for the BC3NP program - organized breast and cervical cancer screening activities, documented results, handled billing for the program, and coordinated follow-ups and referrals.
- Designed and delivered bilingual classes for patients on chronic disease prevention, healthy lifestyle, and navigating health insurance.
- Certified training with MiCHWA (Community Health Worker certification).
- Taught and trained volunteers on various tasks, HIPAA compliance, and patient-centered care.
- Assisted with Medicaid enrollment, social services referrals, and connecting patients to housing/food resources.
- Created patient education flyers and outreach materials appropriate for immigrant/refugee communities.
Health Education Instructor
Zaman Health Clinic / Zaman International
Inkster
12.2023 - 05.2025
- Organized and taught bilingual workshops for immigrant and refugee patients on chronic disease management, healthy lifestyle, exercise, and preventive care.
- Designed and taught health insurance navigation classes, including practical topics such as applying for benefits, arranging transportation, and changing PCPs.
Medical Assistant (Volunteer)
C-ASSIST Family Clinic
Garden City
09.2023 - 06.2024
- Coordinated mobile clinics across Michigan, providing healthcare to underserved immigrants and uninsured communities.
- Educated, assessed, and vaccinated patients.
- Promoted mental health awareness and suicide prevention.
Medical Assistant Training (PCT Certificate)
Phlebotomy Career Training Centre (PCT)
Dearborn
06.2022 - 08.2022
- Trained in phlebotomy, EKG placement and interpretation basics, medication and vaccine administration, vitals, infection control, and HIPAA compliance.
Medical School Rotations/Participation
Syrian Private University
Damascus
09.2018 - 11.2021
- Participated in ward rounds and case presentations and had clinical exposure in Cardiology, Pulmonology, and Internal Medicine during medical school rotations, September 2021- November 2021. Attended Med school at SPU from September 2018- November 2021.
Volunteer Trainer & Clinic Trainer (Informal Leadership)
Zaman Health Clinic
- Trained volunteers on clinic tasks, HIPAA and confidentiality, compassionate patient communication, and how to properly document and follow up on physician plans in the EMR.
- Taught volunteers how to assess BC3NP screening risk factors, how to help patients apply for Medicaid, and how to ensure clinic outflow/continuity after staff changes.
Education
M.D. - Medicine
Michigan State University College of Human Med
Grand Rapids, MI01-2029
Bachelor of Science - Biological Sciences
University of Michigan - Dearborn
Dearborn04.2024
M.D. - Medicine
Syrian Private University
Damascus, Syria11-2021
High School Diploma -
Al-Reeyada International School
Al-Ahsa, Saudi Arabia04-2018
Skills
- Phlebotomy and EKG skills
- Monitoring vital signs
- Vaccine administration processes
- Management of electronic medical records
- Documentation of visits and notes
- Tracking physician notes effectively
- Completion of care plans
- Scribing and documentation tasks
- Navigating Medicaid and Marketplace options
- Assisting with applications for services
- Referrals to social services agencies
- Coordinating community outreach initiatives
- Managing screening processes effectively
- BC3NP program oversight and management
- Billing procedures and follow-up actions
- Organizing clinic operations and patient flow
- effectively onboarding and training volunteers
- Ensuring HIPAA compliance standards are met
- Delivering compassionate patient care
- Conducting risk assessment screenings
- Facilitating health education sessions
- Supervising volunteer tasks efficiently
- Providing Arabic interpretation services
- Coordinating Spanish interpreter services
- Demonstrating cultural competency in care delivery
- Proficiency in Microsoft Office applications
- Designing educational materials using Canva
Certification
- MiCHWA - Community Health Worker (CHW) Training / Certification, 2024
- Zumba Instructor Certification, 05/25
- Medical Assistant Training Certificate (PCT), 2022
Community Service Organizations
- Phi Delta Epsilon Medical Fraternity, UM-Dearborn, 2024
- Volunteer at Zaman and C-ASSIST mobile clinics
- M1 Ambassador, Refugee Outreach Collective (ROC) — MSU CHM (Sept 2025–Present)
Languages
- Arabic, Native / functionally native
- English, Advanced
Hobbies and Interests
- Fitness & Exercise Instruction
- Photography & Painting
Teaching Program Work
- Health Education Instructor, Zaman Health Clinic / Zaman International, 12/23 - 07/25, Organized and taught bilingual workshops on chronic disease management.
- Volunteer Trainer & Clinic Trainer (Informal Leadership), Zaman Health Clinic, Trained volunteers on clinic tasks and HIPAA compliance.
- Taught undergraduate students suturing after completing suture elective at MSU CHM.
Clinical Healthcare Experience
- Community Health Worker / Medical Assistant / Interpreter, Zaman Health Center, Inkster, MI, 12/23 - 05/25, Provided direct patient care and community health services to uninsured immigrant and refugee populations., Performed Medical Assistant duties and worked as an interpreter for Arabic-speaking patients., Coordinated with Spanish interpreters for Spanish-speaking refugees., Organized clinic operations and managed patient flow., Reviewed physician notes and documented actions needed., Managed BC3NP program activities., Designed and delivered bilingual health education classes., Certified training with MiCHWA.
- Medical Scribe, Zaman Health Clinic, Inkster, MI, 05/25 - 07/25, Documented patient encounters in the EMR and collaborated with physicians.
- Medical Assistant (Volunteer), C-ASSIST Family Clinic, Garden City, MI, 09/23 - 06/24, Coordinated mobile clinics across Michigan., Educated, assessed, and vaccinated patients.
- Medical Assistant Training (PCT Certificate), Phlebotomy Career Training Centre (PCT), Dearborn, MI, 06/22 - 08/22, Trained in phlebotomy, EKG placement, medication administration, and HIPAA compliance.
- Medical School Rotations/Participation, Syrian Private University, Damascus, Syria, 09/18 - 11/21, Participated in ward rounds and case presentations.
Websites
- https://www.instagram.com/layalebaa/?igsh=MTRzNnExYTcyZjU4Mg%3D%3D&utm_source=qr#
- https://urldefense.com/v3/__https://www.linkedin.com/in/layal-ebaa-4a9421345?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app__;!!HXCxUKc!2zGlKio7jMKxO8mFE5EKREtXRta2ShIY6rBSRWTmwagu2wOtvcJXK0Yr-KZOiio9xYpi1gpAs2NxPnb95Q$
Accomplishments
Graduated with High Distinction — University of Michigan-Dearborn (April 2024)
Affiliations
Community Health Worker / Medical Assistant / Interpreter/ Medical scribe — Zaman Health Center, Inkster, MI (December 2023 – July 2025)
Timeline
Medical Scribe
Zaman Health Clinic
05.2025 - 07.2025
Community Health Worker / Medical Assistant / Interpreter
Zaman Health Center
12.2023 - 05.2025
Health Education Instructor
Zaman Health Clinic / Zaman International
12.2023 - 05.2025
Medical Assistant (Volunteer)
C-ASSIST Family Clinic
09.2023 - 06.2024
Medical Assistant Training (PCT Certificate)
Phlebotomy Career Training Centre (PCT)
06.2022 - 08.2022
Medical School Rotations/Participation
Syrian Private University
09.2018 - 11.2021
Volunteer Trainer & Clinic Trainer (Informal Leadership)
Zaman Health Clinic
M.D. - Medicine
Michigan State University College of Human Med
Bachelor of Science - Biological Sciences
University of Michigan - Dearborn
M.D. - Medicine
Syrian Private University
High School Diploma -
Al-Reeyada International School