Crysta Bingham
Gilbert,AZ
Summary
Dynamic healthcare professional with a proven track record at Gila River Health Care. Demonstrates exceptional adaptability and attention to detail, enhancing patient care and operational efficiency. Excelled in making every effort to show compassion and care to each patient and their needs, contributing to continuous improvement and positive patient outcomes.
Overview
15
15
years of professional experience
Work History
CT Technician Assistant
Gila River Health Care
Sacaton, AZ
05.2022 - Current
- Assisted in the preparation of patient charts for imaging procedures.
- Offered reception coverage to relieve staff during absences or breaks.
- Fostered relationships with patients to minimize anxiety, distress, and enhance cooperation.
- Completed general administrative tasks to support the radiology department.
- Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
- Helped patients feel comfortable with procedures by explaining the steps, and answering questions.
- Used hospital computer systems to verify orders, and view schedules.
- Communicated effectively with patients about their upcoming CT scan procedure.
- Collaborated with other departments regarding scheduling and patient care needs.
- Maintained patient records, and kept them up to date with medical information.
- Trained new staff members on the front desk operations for the department.
Prior Authorization Specialist
Ironwood Cancer and Research Center
Chandler , AZ
12.2017 - 03.2020
- Reviewed prior authorization requests to ensure the accuracy and completeness of the required information.
- Obtained prior authorization from multiple insurance companies to have selected imaging and invasive procedures.
- Communicated with patients and insurance companies to maintain open dialogue, ensuring both parties' needs were met through the closure of the case.
- Reviewed claims submitted without valid pre-authorization codes, and took corrective action when necessary.
- Verified patient insurance coverage, including eligibility, benefits, and authorizations for medical services.
- Contacted insurance carriers to obtain authorization, notification, and pre-certifications for patients.
- Processed appeals in a timely manner, as per policy guidelines.
- Maintained accurate records of all authorization activities in the database system.
- Provided customer service to patients and healthcare providers, answering questions related to prior authorization and insurance coverage.
Medical Assistant
Ironwood Cancer and Research Center
Chandler, AZ
12.2014 - 12.2017
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations.
- Prepared laboratory specimens for analysis, and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
- Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use, according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
Medical Assistant
Novakovic Family Practice
Chandler, AZ
01.2010 - 12.2014
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations.
- Prepared laboratory specimens for analysis, and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
- Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected samples from patients for laboratory testing purposes.
Education
Associate of Science - Diagnostic Medical Sonogrophy
West Coast Ultrasound Institute
Phoenix, AZ10-2021
Certificate in Medical Assisting - Medical
Pima Medical Institute
Gilbert, AZ09-2009
Skills
- Diagnostic testing assistance
- Data entry
- Medical terminology
- EMR / EHR
- Patient assessments and care
- Appointment reminders
- Check-in coordination
- Prior authorization processing
- Patient communication
- Patient confidentiality
- Communication and interpersonal skills
- HIPAA compliance
- Attention to detail
- Coordination and scheduling
- CPR/AED certification
Timeline
CT Technician Assistant
Gila River Health Care
05.2022 - Current
Prior Authorization Specialist
Ironwood Cancer and Research Center
12.2017 - 03.2020
Medical Assistant
Ironwood Cancer and Research Center
12.2014 - 12.2017
Medical Assistant
Novakovic Family Practice
01.2010 - 12.2014
Associate of Science - Diagnostic Medical Sonogrophy
West Coast Ultrasound Institute
Certificate in Medical Assisting - Medical
Pima Medical Institute
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