Crystal Andrews
Hillsboro
Summary
I am seeking a position where can be applied my strong organizational abilities, professional experience, and interpersonal skills to contribute effectively and add value to the organization.
Overview
24
24
years of professional experience
Work History
SUBROGATION CLAIMS SPECIALIST
Venture Subrogation
11.2024 - 02.2026
- Assessed individual case needs and developed targeted action plans to facilitate timely claim management.
- Analyzed financial data to determine potential liability of at fault party.
- Contacted insurance companies to gather essential policy information for effective claim evaluation.
- Reviewed and processed correspondence from attorneys, policyholders, adjusters, and other parties to ensure accurate claim resolution.
- Prepared and reviewed insurance-claim forms and related documents for completeness.
SUBROGATION CLAIMS SPECIALIST
D. W. Story & Associates
01.2023 - 03.2024
SUBROGATION CLAIMS SPECIALIST
D. W. Story & Associates
09.2021 - 08.2022
- Pursued at-fault party in auto accidents to recover policyholder's deductible expenses.
- Filed suspensions on adverse driver's license and registration privileges with state on behalf of insurance.
- Recorded and processed all recovery payments to ensure accurate financial tracking.
- Processed transactions using Cardpointe system.
- Utilized Google Drive for document storage and sharing.
ACCOUNTING/ADMIN ASSISTANT
Legacy Lifting, LLC
05.2017 - 11.2020
- Microsoft Office, Invoicing, Order Processing, Accounts Receivable, Accounts Payable, Purchasing supplies, HR Duties including recruiting, QuickBooks, Reconciliation of the Accounts, Journal Entry, Cardpointe Processing, Excel, Google Calendar, Dealer Parts Order fulfillments.
- Managed office communications and scheduled appointments for team members.
- Coordinated travel arrangements and prepared itineraries for staff trips.
- Maintained organized filing systems for client documents and project records.
GUEST RELATIONS/OFFICE MANAGEMENT
Shiloh on the Lake
03.2016 - 05.2017
- Answered multi-line phones and greeted visitors to provide excellent customer service
- Scheduled appointments and ordered supplies to maintain office operations
- Oversaw petty cash transactions to ensure accurate financial records
- Data Entry for all accounts
- Campground Master Software; TSYS Credit Card Software
INSIDE SALES/ADMINISTRATIVE ASSISTANT
Anderson Products
04.2013 - 05.2014
- Called customers for collections and invoiced three companies
- Managed accounts payable and receivable; ordered office and warehouse supplies
- Coordinated shipping and handled petty cash transactions in office
- Answer multi line phones; Receive orders and send over to warehouse
- Assistant to the owners; Janitorial Services
TELLER/RECEPTIONIST
Fort Worth Community Credit Union
Bedford
07.2002 - 04.2007
- Handled up to 12,000 cash.
- Balanced vault and ATM cash levels to ensure accurate financial reporting.
- Oversaw weekly cash shipments to maintain optimal cash flow.
- Issued Cashier's Checks & Traveler's Cheques.
- Completed Bank Secrecy Act training to ensure compliance.
- Completed training on currency transaction reporting procedures.
- Experienced with Focus XP Gift Software.
- Answered multi-line phones for the headquarters building.
Education
High School Diploma -
Grapevine High School
Grapevine, TX05-2002
Skills
- Invoicing
- Order processing
- Multitasking
- Team collaboration
- Bookkeeping
- Microsoft office
- Clerical support
Timeline
SUBROGATION CLAIMS SPECIALIST
Venture Subrogation
11.2024 - 02.2026
SUBROGATION CLAIMS SPECIALIST
D. W. Story & Associates
01.2023 - 03.2024
SUBROGATION CLAIMS SPECIALIST
D. W. Story & Associates
09.2021 - 08.2022
ACCOUNTING/ADMIN ASSISTANT
Legacy Lifting, LLC
05.2017 - 11.2020
GUEST RELATIONS/OFFICE MANAGEMENT
Shiloh on the Lake
03.2016 - 05.2017
INSIDE SALES/ADMINISTRATIVE ASSISTANT
Anderson Products
04.2013 - 05.2014
TELLER/RECEPTIONIST
Fort Worth Community Credit Union
07.2002 - 04.2007
High School Diploma -
Grapevine High School