Summary
Overview
Work History
Education
Skills
Coursework
Lab Experience
Laboratory Techniques
Languages
Timeline
CustomerServiceRepresentative

Crystal Apeti

Silver Spring

Summary

Recent Biology graduate seeking a challenging role within the healthcare field. Possessing a solid academic foundation and practical experience, I am a highly motivated team player eager to contribute to innovative solutions. I am driven by professional growth and committed to leveraging my skills to drive company success.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Trader Joe’s
01.2016 - Current

Lab Support

Sepax Technology Inc.
01.2022 - 01.2023

Intern

Adoptions Together
01.2013 - 12.2013

Education

Bachelor of Science - Biology

Wilmington University
Wilmington, DE
01.2024

Skills

  • Chemical handling and preparation
  • Inventory management and control
  • Laboratory techniques
  • Data analysis and interpretation
  • Safety compliance
  • Experimental design and execution
  • Quality control support
  • Process improvement
  • Documentation and record-keeping
  • Customer service
  • Team leadership and development
  • Visual merchandising
  • Patient confidentiality
  • Insurance verification
  • Appointment scheduling

Coursework

  • Immunology & Virology
  • Proteomics
  • Cell & Tissue Culture
  • Limnology
  • Biotechnology
  • Computational Bio and Bioinform
  • Data Science
  • Intro to Artificial Intelligence

Lab Experience

  • Christiana Care Gene Editing Institute, CRISPR/Cas9 Training, Newark, DE, 2024-01-01
  • Chemical Analysis, College Park, MD, 2021-01-01
  • Thin layer Chromatography (TLC), Takoma Park, MD, 2020-01-01
  • IR Spectroscopy and NMR Spectroscopy, Takoma Park, MD, 2019-01-01
  • GMO detection by PCR, Takoma Park, MD, 2018-01-01

Laboratory Techniques

  • Conducted in vitro homology-directed repair protocol on the LACZ gene, including DNA cleavage, purification, and editing.
  • Independently designed and executed an experiment to determine Calcium Carbonate content in aspirin tablets using potentiometric titration.
  • Performed analysis and elution of organic compounds in unknown mixtures, developing TLC plates for component identification.
  • Obtained IR, H NMR, and C NMR spectra of organic compounds to identify functional groups and analyze molecular structure.
  • Conducted DNA isolation and amplification from food samples to determine GMO presence using agarose gel electrophoresis.

Languages

French
Native or Bilingual

Timeline

Lab Support

Sepax Technology Inc.
01.2022 - 01.2023

Customer Service Representative

Trader Joe’s
01.2016 - Current

Intern

Adoptions Together
01.2013 - 12.2013

Bachelor of Science - Biology

Wilmington University