Crystal Arellano

• Assisted with cash handling, drawer counts, and end-of-day reconciliation.
• Coordinated baggers and cashiers to reduce wait times during peak periods.
• Enforced safety, cleanliness, and loss prevention practices at front end areas.
• Communicated operational issues to management and supported daily store operations.
• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Monitored cash drawers in Number checkout stations to verify adequate cash supply.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
• Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
• Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Follow packaging schedule, quality control and sanitation procedures concerning, weights, packs, descriptions, Best Buy dates, cleanup and changeovers

· Maintain a clean, organized and safe work area

· Ability to clean machines and work area properly during and after production runs or changeovers

· Observe all plant safety, GMP and allergen procedures and attend appropriate training sessions.

· Ability to assist in other departments

· Responsible for manufacturing, distributing and consistently maintaining safe and quality food by following good manufacturing practices, allergen controls, food defense, HACCP and SQF requirements

· Responsible for immediately reporting all food safety and quality issues to your supervisor

· Responsible for collaborating with others; Sharing knowledge, skills and information within your team and across functional areas.

· Responsible for enhancing technical and functional competencies, as well as professional and leadership development