Crystal Arms
Lakeville,MN
Summary
An ambitious working individual with excellent interpersonal skills, remarkable customer service experience and an organized self-starter who welcomes new challenges.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Central Baggage Coordinator
Sun Country Airlines
05.2011 - 05.2018
- Assist passengers and employees in all 80 stations including out stations with delayed, damaged and pilfered luggage, trained new hires, announce inbound flights, Determine settlements and supervise others.
Guest Service
Target Corporation
01.2009 - 01.2012
- Provide fast, fun and friendly guest service in multiple areas of the store.
Youth Development
YMCA-Edina
01.2007 - 01.2009
- Associate in Child Development/ Member Services.
Receptionist
Tax Service & Accounting
01.2006 - 01.2008
- Assist in incoming calls, scheduling clients, preparing and filing personal tax returns.
Manager
International Baking Corporation
01.2005 - 01.2007
- Duties included scheduling, receiving, deliveries and ordering products.
Certified Nursing Assistant
Bethany Lutheran Nursing Home
01.1994 - 01.1997
- Worked as a Certified Nursing Assistant Specializing in the Alzheimer Unit.
Head Server
The Rose Restaurant
01.1989 - 01.1993
- Duties included serving, seating customers, bartending and general help.
Education
High School Diploma -
Nampa Valley High
Nampa, IDSkills
- Proficient in basic computer skills Microsoft Word, Excel, World Tracer and Sabre
- Received 6 MSP Customer Service Action Council honors for providing excellence in customer service
Certification
Certified Reiki Master, Certified Herbalist, Working on a Certification in Aroma Therapy
Timeline
Central Baggage Coordinator
Sun Country Airlines
05.2011 - 05.2018
Guest Service
Target Corporation
01.2009 - 01.2012
Youth Development
YMCA-Edina
01.2007 - 01.2009
Receptionist
Tax Service & Accounting
01.2006 - 01.2008
Manager
International Baking Corporation
01.2005 - 01.2007
Certified Nursing Assistant
Bethany Lutheran Nursing Home
01.1994 - 01.1997
Head Server
The Rose Restaurant
01.1989 - 01.1993
High School Diploma -
Nampa Valley High
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