Crystal Armstrong
The Colony,Texas
Summary
Dynamic and detail-oriented team contributor with exceptional organizational skills and a proven track record of managing multiple projects simultaneously while maintaining accuracy. Adept at prioritizing tasks to meet tight deadlines, thriving in high-pressure environments, and embracing new challenges to elevate the organizational brand. Committed to fostering collaboration and driving results within a growing team. Eager to leverage expertise in a rewarding role that promotes professional growth and development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inserter Operator
RR Donnelley
378- Lewisville - 1550 Lakeway Dr
04.2025 - 01.2026
- Operated inserter machinery to assemble print materials efficiently.
- Monitored production workflow to ensure quality control standards were met.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Collaborated with team members to maintain a clean and safe work environment.
- Supported company goals by consistently meeting or exceeding daily production quotas for completed mailings.
Sortation Associate
Amazon
Lewisville, TX
11.2023 - 02.2024
- Stocked shelves with incoming merchandise as needed.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Received and inspected incoming shipments to verify accuracy of quantity, quality, and size.
- Utilized hand-held scanners to accurately record product information.
- Assisted in loading material onto the pusher, making sure it was secure before pushing it forward.
- Assisted with loading customer orders onto delivery vehicles while adhering to safety policies and procedures.
- Assisted in navigating large loads to assigned areas.
- Used RF scanner guns to scan barcodes on products for accurate inventory tracking and traceability purposes.
- Ensured that safety guidelines were followed during all phases of operation.
Mortgage Loan Officer Assistant
Second Finance
Dallas, TX
04.2019 - 03.2020
- Provided administrative support to the Loan Officers, such as scheduling appointments, answering phones and responding to emails.
- Completed data entry of all customer information into the loan origination system.
- Created and maintained detailed, accurate mortgage files for each loan application received.
- Prepared loan applications and documents by gathering required information from customers.
- Assisted in preparing marketing materials to promote new loan products or services.
- Generated weekly pipeline updates for management team members.
- Created, updated and maintained social media and website pages, maintained marketing databases and introduced computerized process to keep in regular contact with borrowers.
Education
High School Diploma -
South Oak Cliff High School
Dallas, TX06-2010
Skills
- Analytical
- Picking and packing
- Machinery operation
- Multitasking
- Self-Directed
- Time Management
- Marketing
- Adaptability
- Problem-Solving
- Typing proficiency
- Client Relations
- Report Writing
- Database entry
- Machine operation
- Efficient workflow
- Deadline management
Certification
Completed Satisfaction
C251 APS/MPS Operator, On May 21st, 2024
(6 week training)
Timeline
Inserter Operator
RR Donnelley
04.2025 - 01.2026
Sortation Associate
Amazon
11.2023 - 02.2024
Mortgage Loan Officer Assistant
Second Finance
04.2019 - 03.2020
High School Diploma -
South Oak Cliff High School
Education and Training
other