Crystal Ayala
Canoga Park,CA
Summary
Dynamic professional with a proven track record at Topanga Social, excelling in customer engagement and community relationship building. Skilled in problem-solving and team management, I successfully enhanced customer experiences and fostered collaboration. My commitment to creating inclusive environments and attention to detail have driven impactful community outreach initiatives.
Overview
4
4
years of professional experience
Work History
Ambassador
Topanga Social
6600 Topanga Canyon Blvd,canoga Park,CA 91303
08.2024 - Current
- Collaborated with team members to develop strategies for enhancing customer experiences.
- Greeted customers and clients to create welcoming atmosphere.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Provided feedback on promotional materials, ensuring alignment with branding guidelines.
- Supported event coordination by facilitating logistics and ensuring participant satisfaction.
Volunteer
Younglife Capernaum
Chatsworth, CA
01.2022 - 06.2025
- Assisted in organizing community events to enhance local engagement.
- Collaborated with team members to streamline volunteer scheduling processes.
- Supported outreach efforts by distributing promotional materials effectively.
- Engaged with community members to gather feedback and improve services.
- Worked with children with disabilities to ensure they felt including and in a safe environment
Education
High School Diploma -
Chatsworth Charter High School
Chatsworth, CASkills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Problem-solving
- Customer service
- Public speaking
- Excellent communication
- Decision-making
- Team development
- Creative strategies
- Community relationship building
- Reliability
- Attention to detail
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ambassador
Topanga Social
08.2024 - Current
Volunteer
Younglife Capernaum
01.2022 - 06.2025
High School Diploma -
Chatsworth Charter High School
Biliteracy award by California
This exam shows that i am proficient in teo languages English and Spanish, which allows me to work well with customer communication in both languages