Crystal Barboza
DeLand,FL
Summary
Dedicated and detail-oriented Supervisor with experience in managing access control, monitoring crowds, and ensuring safety in busy nightclub settings. Skilled in training and mentoring staff, team building, and staff management. Proven ability to make sound decisions and solve complex problems while maintaining a professional demeanor.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bouncer (Supervisor)
Silverback Defense LLC
04.2023 - Current
- Addressed and resolved noise complaints from neighbors, balancing community relations with venue operations.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Fostered positive relations with local law enforcement by providing assistance during incidents, enhancing venue reputation.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Assisted in training new bouncers, ensuring employees were well-versed in security procedures and venue policies.
- Assisted in planning security layouts for special events, optimizing crowd flow and reducing potential risks.
Security Officer
KEYS BLUE LLC
02.2018 - 09.2022
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis. Making visitors and employees feel comfortable at all times.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
GED -
Daytona State College
Daytona Beach, FLSkills
- Self-defense techniques
- Identity verification
- Crowd management
- Patience and tolerance
- Physical strength
- Integrity and honesty
- Crowd control
- Supervision and management
Languages
Spanish
Native or Bilingual
Certification
- Licensed D Class
Timeline
Bouncer (Supervisor)
Silverback Defense LLC
04.2023 - Current
Security Officer
KEYS BLUE LLC
02.2018 - 09.2022
- Licensed D Class
GED -
Daytona State College
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