Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystal Bautista Alvarado

Seattle,WA

Summary

Dynamic and dedicated professional with a positive attitude and strong problem-solving skills, developed through experience as a Customer Service Representative at Budget Truck Rental. Proven ability to enhance customer satisfaction through effective communication and teamwork. Fluent Spanish and advanced in Chinese , with a commitment to fostering inclusive environments and contributing meaningfully to a team success.

Overview

2
2
years of professional experience

Work History

Volunteer

Woodinville Farmers Market
06.2023 - 09.2025
  • Supported training sessions for new volunteers, fostering a welcoming environment and knowledge sharing.
  • Arrived on time to help managers set up booths and assist vendors to their places.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Communicated with visitors on their experience at the farmers market to know how to improve in the future.
  • Helped approximately 50 kids with weekly at the kids booth and shared information about programs at the farmers market with parents.

Customer Service Representative

Budget Truck Rental
06.2024 - 05.2025
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Maintained comprehensive knowledge of products and services to assist customers efficiently.
  • Conducted around 5 follow-up calls per day to ensure resolution of issues.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to around 10 customer requests for products, services, and company information per day.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

Bothell High School
Bothell, WA
06.2029

Engineering

University of Washington
Seattle, WA
06-2029

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Answering phones
  • Washington Driver's license
  • Spanish expertise
  • Friendly
  • Multitasking and organization
  • Self motivation
  • Organized and efficient
  • Problem-solving
  • Patient
  • Chinese Proficiency B2

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Chinese (Mandarin)
Limited Working
French
Elementary
Korean
Elementary

Timeline

Customer Service Representative

Budget Truck Rental
06.2024 - 05.2025

Volunteer

Woodinville Farmers Market
06.2023 - 09.2025

High School Diploma -

Bothell High School

Engineering

University of Washington

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