Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Bingham

Houston

Summary

Results-driven Commercial Specialist with AutoZone, adept at achieving sales targets and enhancing customer satisfaction. Skilled in critical thinking and staff training, I foster strong client relationships and identify growth opportunities, contributing to a dynamic sales environment. Proven ability to monitor performance metrics and drive business development effectively.

Overview

11
11
years of professional experience

Work History

COMMERCIAL SPECIALIST

AUTOZONE
Houston
06.2022 - Current
  • Monitored performance targets and sales metrics.
  • Tracked targets and sales metrics to identify areas for improvement.
  • Established relationships with clients through regular communication and follow-up activities.
  • Reviewed and analyzed customer buying patterns to identify potential sales opportunities.
  • Tracked daily revenue figures from sales activities against established goals and targets.

COMMERCIAL SALES MANAGER

AUTOZONE
Houston
03.2015 - 01.2022
  • Built strong professional relationships with suppliers and key clients to drive long-term business development.
  • Taught and trained new sales personnel on customer service and sales techniques.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Maintained accurate records of customer orders, payments, invoices, and account balances.

Commercial Driver

AutoZone
Houston
07.2014 - 03.2015
  • Performed daily pre-trip inspections on delivery truck.
  • Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves, and kept store neat, clean, and inviting.
  • Picked up and delivered automotive parts, equipment, tools, and accessories from or to retail customers, wholesale accounts, dealerships, body shops, and vendors.

Education

Associate of Science - Criminal Justice

Houston Community College
Houston, TX

Skills

  • Goal attainment
  • Customer account management
  • Sales target monitoring
  • Critical thinking
  • Staff coaching and training
  • Employee evaluations
  • Customer service

Timeline

COMMERCIAL SPECIALIST

AUTOZONE
06.2022 - Current

COMMERCIAL SALES MANAGER

AUTOZONE
03.2015 - 01.2022

Commercial Driver

AutoZone
07.2014 - 03.2015

Associate of Science - Criminal Justice

Houston Community College

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