Overview
Work History
Education
Skills
References
Timeline
Generic

Crystal Boateng-Botweh

Overview

5
5
years of professional experience

Work History

Program Coordinator

Family Service Society Of Yonkers
08.2022 - Current
  • Developed and maintained relationships with 15 external vendors, as well as outside partners to facilitate program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills y participate productively.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.

Mental Health Rehabilitation Worker

Four Winds Hospital Katonah
03.2022 - 04.2023
  • Provided comprehensive case management services, created treatment plans, and connected patients and families to appropriate resources.
  • Implemented crisis intervention plans which increased patient safety and comfort by 10%.
  • Provided direct patient care, intake services, crisis intervention, and co-lead mental health educational groups.
  • Educated clients and families about mental health issues, treatments, and resources.

Undergraduate Student Intern

Children's Home Of Wyoming Conference
08.2020 - 05.2021
  • Assisted in providing safe environment and developmentally appropriate care for youth outside of school hours.
  • Collaborated with senior management on new initiatives to build confidence.
  • Organized files, spreadsheets, reports, and office schedule/calendar to coordinate workflow and meetings.
  • Observed play activities to identify positive behaviors and areas in need of improvement.

Undergraduate Teaching Assistant

Binghamton University, State University Of New York
09.2019 - 05.2021
  • Maintained a positive learning environment by assisting teachers with classroom management.
  • Oversaw classes of up to 100 students in Africana Studies.
  • Checked assignments, proctored tests, and graded assignments and tests according to university standards.

Front Desk Supervisor

Binghamton University - EOP Tutorial Center
08.2018 - 05.2021
  • Worked with a team for upkeep of EOP Tutorial Center.
  • Created schedules, educational events, and training sessions.
  • Answered multi-line phone system, greeted visitors, trained new staff, and collaborated with administrative staff.

Education

Bachelor of Science - Human Development And Family Studies

SUNY At Binghamton
Binghamton, NY
05.2021

Skills

  • Microsoft Suite (Word, Excel, PowerPoint, Adobe)
  • Google Suite (Docs, Sheets, Forms, Classrooms, etc)
  • Indeed (Recruiting, Hiring, etc)
  • Zoom
  • Canva
  • MentiMeter
  • Language - English, Twi, Spanish

References

References available upon request.

Timeline

Program Coordinator

Family Service Society Of Yonkers
08.2022 - Current

Mental Health Rehabilitation Worker

Four Winds Hospital Katonah
03.2022 - 04.2023

Undergraduate Student Intern

Children's Home Of Wyoming Conference
08.2020 - 05.2021

Undergraduate Teaching Assistant

Binghamton University, State University Of New York
09.2019 - 05.2021

Front Desk Supervisor

Binghamton University - EOP Tutorial Center
08.2018 - 05.2021

Bachelor of Science - Human Development And Family Studies

SUNY At Binghamton

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Crystal Boateng-Botweh