Crystal Bradley
Front Desk\Fitness Attendant
Hinesville,GA
Summary
Driven Front Desk and Fitness Attendant, highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Able and willing to keep facility well maintained.
Overview
4
4
years of post-secondary education
Work History
Front Desk-Fitness Attendant
Liberty County YMCA
Hinesville, GA
03.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Resolved customer issues quickly and notified Director's immediately when problems escalated.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Received packages and mail at front desk and dispersed to correct employees.
- Organized and cleaned facility, locker rooms and weight room.
- Strong and able to lift heavy weight.
Education
No Degree - Personal Training
09.2020 - Current
High School Diploma -
08.2004 - 05.2008
Skills
Telephone etiquette
Problem-solving skills
Administrative support
Sensitive information handling
Scheduling
Office organization
Cash Handling
Social perceptiveness
Sanitation Practices
Timeline
Front Desk-Fitness Attendant - Liberty County YMCA
03.2021 - Current
NASM - No Degree, Personal Training
09.2020 - Current
Churchill County High School - High School Diploma,
08.2004 - 05.2008