Crystal Bradley

Front Desk\Fitness Attendant

Hinesville,GA

Summary

Driven Front Desk and Fitness Attendant, highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Able and willing to keep facility well maintained.

Overview

years of post-secondary education

Work History

Front Desk-Fitness Attendant

Liberty County YMCA

Hinesville, GA

03.2021 - Current

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Resolved customer issues quickly and notified Director's immediately when problems escalated.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Received packages and mail at front desk and dispersed to correct employees.
Organized and cleaned facility, locker rooms and weight room.
Strong and able to lift heavy weight.

Education

No Degree - Personal Training

NASM , Online

09.2020 - Current

High School Diploma -

Churchill County High School, Fallon, NV

08.2004 - 05.2008

Skills

Telephone etiquette

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Timeline

Front Desk-Fitness Attendant - Liberty County YMCA

03.2021 - Current

NASM - No Degree, Personal Training