Crystal Brooks
Irving,TX
Summary
Senior Executive Assistant with over 4 years of experience in corporate environments. Handles strategic planning, operational, and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.
Overview
14
14
years of professional experience
Work History
Receptionist Supervisor
Freeman
Dallas, TX
02.2024 - Current
- Handled diverse needs for clients in-person, by phone or through email.
- Received parcels, routed mail and opened packages for staff.
- Maintained office supply inventory and placed orders to meet demand.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Monitored the front desk operations, including answering phones, responding to inquiries, and managing incoming and outgoing mail.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided guidance and support to receptionists in order to ensure a high level of customer service.
Executive Assistant
Infosys
01.2021 - 01.2023
- Supporting 3 VPs, in managing day to day activities that include scheduling meetings, coordinating client meetings in office as well as personal appointments
- Answered professional and personal calls for higher-level workers
- Assisted other administrative workers
- Compiled written records of important meetings
- Kept executive abreast of important organizational developments
- Facilitated communication between executives and other departments
- Made company-funded travel arrangements
- Provided executive assistance during presentations
- Recorded and relayed important messages
- Managed basic accounting duties, including expense reports, and invoices
- Coordinated communication and channels, plan logistical items (e.g., transportation, accommodation), and prioritize tasks around them
- Assisted in other areas of company as needed.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Executive Assistant
Vision M.L. LLC
01.2017 - 01.2021
- Answered professional and personal calls for higher-level workers
- Assisted other administrative workers
- Compiled written records of important meetings
- Kept executive abreast of important organizational developments
- Facilitated communication between executives and other departments
- Made company-funded travel arrangements
- Provided executive assistance during presentations
- Recorded and relayed important messages
- Scheduled events and meetings
- Assisted in other areas of company as needed.
B.P Sales
Nordstrom
01.2010 - 01.2013
- Complete customer services providing the consumer with a good shopping experience
- Complete stock assignments, cleaning my work bench along with keeping my section of assigned shoes looking neat
- Nordstrom's 5 point standards bring every customer the top three selling shoes of the day along with what the customer asked for
- Completing PTR goals being able to meet my departments sale expectations for the month
- Greeting customers approaching every customer making sure they have been greeted and helped
- Diagnosed and resolved problems based on customer information and needs
- Assisted marketing staff in creating and assembling visual displays and sales displays.
Education
Bachelors - Merchandising
University of North Texas
05.2014
Associate - Art
North Lake College
05.2011
Skills
- Excellent communication skills
- Experience providing executive support
- Multitasking abilities
- Performing basic computer skills in Windows XP, Vista, Microsoft Office, Excel and Power point
- Provide administrative support
- Fluent in both English and Spanish
- Project Management
- Customer Service
- Project Oversight
Languages
Spanish
Professional
Timeline
Receptionist Supervisor
Freeman
02.2024 - Current
Executive Assistant
Infosys
01.2021 - 01.2023
Executive Assistant
Vision M.L. LLC
01.2017 - 01.2021
B.P Sales
Nordstrom
01.2010 - 01.2013
Bachelors - Merchandising
University of North Texas
Associate - Art
North Lake College
Similar Profiles
Yazmin PerazaYazmin Peraza
Personal Assistant / House Manager at FreemanPersonal Assistant / House Manager at Freeman
Edward FinneganEdward Finnegan
Senior Business Development Director at FreemanSenior Business Development Director at Freeman
Kiersten FergusonKiersten Ferguson
Senior Manager, Exhibitor Support at FreemanSenior Manager, Exhibitor Support at Freeman
Jailyn TrujilloJailyn Trujillo
Associate Client Solutions Manager at FreemanAssociate Client Solutions Manager at Freeman
Anisha PoudelAnisha Poudel
Sales Associate at Duty Free Americas Inc.Sales Associate at Duty Free Americas Inc.