CRYSTAL BROWN

• Monitored patient vital signs, including temperature, blood pressure, and respiration.
• Answered call lights to deliver or facilitate immediate patient care.
• Documented information in medical charts detailing care provided, medication requirements, and vital sign updates.
• Work with Doctors , NPs, Nurses and other medical staff daily to get the work done correctly
• Checked each resident routinely to deliver on personal care needs.
• Monitored patient temperature, blood pressure and respiration.
• Check on veterans routinely to make sure needs and preferences are being met.
• Provide excellent customer service to Veterans, visitors and co-workers.
• Works independently with completing daily assignments and task.

• Proficient in CPRS, VISTA & VATAS

• The steps Case Managers are part of the Medicaid system
• Office Assistant is support staff for case managers in the Medicaid community in 9 counties
• Researching and producing outpatient, inpatient, and community resources for clients with special needs, any medical issues, dental, mental health, or psychosocial issues for case managers
• Research and data management for case managers
• Problem-solving school and home-related issues
• Customer service to clientele

• Recorded patient heart rate, pulse, and blood pressure
• Offered support, companionship, and stimulation with conversation and recreation
• Assisted with activities of daily living to improve patient quality of life
• Prevented bedsores, consistently turning patients every 2 hours
• Changed and remade beds with fresh linens every when needed

• Process clinic no-shows & cancellations
• Proficient in clerical skills while creating appointments and charting using ICB buffer.
• Protect all information from unauthorized release and alterations , loss ,deletions and complies with security policies regarding access to computerized and paper files
• Schedule labs, X-rays, appointments including interpreting and verifying providers orders in accordance with national scheduling guidelines.
• Reviewed verified & updated patient insurance information
• Update patient demographics, next of kin & phone numbers
• Adhered to strict HIPPA, Privacy Rules 7 Regulations and follows facility and OSHA safety rules and procedures
• Routine interactions with internal and external customers in a professional, helpful, respectful and courteous manner.
• Treat all employees and callers with respect ,personality, cultural and religious practices or background showing sensitivity and compassion for others.
• Proficient in clinic scheduling software, Word and Excel
• Works collaboratively with other medical staff including providers, Nurse Practitioners, and Nurses to perform administrative functions for the clinic.
• Work independently with completing daily tasks & assignments
• Willing accepts responsibilities , duties and aid co-workers.
• Punctual and dependent for assigned/confirmed shifts.
• TEAM PLAYER

• Company Overview: Medical City of Dallas is an 899-bed hospital with 16 medical facilities around the DFW metroplex
• Medical City of Dallas is a trauma II medical center and recognized for its leading-edge medical facilities and commitment to excellence in patient care
• The float pool department feeds workers to all departments within the hospital
• The main duties for nurse assistants in this department is to transport patients to various sections of the hospital, take vital signs, blood sugars, empty closed drainage units and relay the information in a timely manner, perform personal patient care, sit at the patient bedside and address appropriate needs of the patient, staff, and facility
• The following are areas worked on a consistent basis within the hospital: Emergency Room, Operating Room, Pre-Op/ Pacu, Med-Surg, Intensive Care Units
• Medical City of Dallas is an 899-bed hospital with 16 medical facilities around the DFW metroplex
• Medical City of Dallas is a trauma II medical center and recognized for its leading-edge medical facilities and commitment to excellence in patient care

• Assist in patient care including examinations and procedures
• Obtain and records patient vital signs, heights, and weights, intake and output, finger sticks (blood sugars), and reports results and observations
• Assist in postmodern care
• Perform EKG's as needed and other unit duties
• Answer call lights in a timely manner
• Assist with bathing, bedbaths, bedpans, ambulating to and from the bathroom
• Use the bladder scan when instructed by the nurse
• Assist with feeding and setting up patients trays
• Assist with range of motion and mobility
• Turn and reposition patients that are bedridden
• L to 1 sitting with psych, dementia, suicidal patients, and with patients that were trying to take out medical necessities

• Monitored patient response to treatment plans and reported unusual findings to the nurse supervisor
• Collaborated with team to deliver high-quality care and enhanced healthcare standards
• Assisted patients with bathing and feeding for personal health and wellbeing
• Worked alongside registered nursing staff and followed care plans
• Supported smooth patient flow and unit operations with regular supply restocking

• Travel to patients home
• Assist patient with bathing, dressing, grooming, toileting, bed baths or showers, while giving privacy and safety
• Make beds, straighten rooms up, and keep patient care area clean
• Assist patient with transfers involving bed, wheel chair and/or shower chair, uses of gait belt with transfers to protect patients from complications and injuries

• Personal care - bathing/dressing, hygiene, transfers, and ambulation
• Home maker/ companions
• Meal preparation
• Medication reminders
• Assist with going on doctor visits, shopping, running errands or other needs as required

• Give report to the next staff member about the residents
• Take patient vitals, bath, dress, oral care, assist with mobility
• Q2 turn bedridden patients
• Answer call lights in a timely manner
• Assist residents with daily ADLs
• Make beds, clean rooms, restock supplies, empty garbage

• Promoted independence while assisting with personal hygiene needs
• Used initiative to respond quickly in emergency situations
• Transferred patients between beds, wheelchairs, and other locations
• Specialized in delivering high-quality care to patients
• Documented care actions, vitals, and orders in company software

• Provide efficient, quality and satisfactory customer service to residents, their family, and vendors
• Ensure residents have their baths and assists with dressing and grooming
• Serve and collect food trays, assists in feeding residents that can't feed themselves
• Make sure residents have clean water
• Help residents with walking or with wheelchairs
• Ensure residents rooms are clean and tidy
• Document patient intake and output, take vitals, and assists with patient ADL

• Bathing patients, combing hair, shaving, caring for nails, brushing teeth and cleaning dentures
• Assisting with dressing, ambulation using the bathroom peri-care and changing briefs
• Assist with setting up meals, cutting up food and feeding
• Taking patients to meals and activities
• Turn, Transfer and reposition patients between the wheelchair and bed
• Document intake, output and take daily weights, take vitals and inform the nurse
• Notify nurse of any changes in patient

• Pass medication, take vitals if needed, prep meals, and assist with feeding and cleaning
• Assist with therapeutic nursing care, bathing, oral care, getting dressed, and ambulation
• Lead activities, implement motivational and discipline plans
• Effective teaching techniques, teach self-help skills and problem-solving techniques
• Wash clothes, take out trash, and keep their rooms neat and clean

• Answer the phone and call lights
• Take messages for the nurses and communicate with doctors
• Put the patients folders together and break the folders down when the patients leave
• Assist with filling paperwork and stocking supplies and forms
• PCT: Check rooms to make sure everything works and that the rooms are clean and set up, for the next patient coming
• Assist the patients in the room and let the patient know where everything is in the room, and inform the patient on how to work everything
• Take the patients weight, vitals, DFS and assist the patient into changing into a gown
• Take the patient a welcome bag with personal items and needs
• DC IV's and Foleys
• Assist patients with cleaning themselves up
• Give peri-care, bed baths, baths, showers and do oral care on patients
• Take out Foley's and assist patients with ambulation if needed
• Change linen and take out linen and trash
• Pass and pick up food trays, assist with feeding patients
• Take my time with every patient to make sure their needs are met and attended to, to the best of my ability
• Make sure the rooms are clean, bed is zeroed out and that the room is set up for the patient
• Assist with postmodern care

• Answer the phone and call lights at the front desk
• Transfer patients' information to our floor through the computer, put in for transport to pick up patients
• Take messages for the nurses, transfer calls to the nurses and charge nurses
• Assist the doctors with the patients charts if needed
• Take messages, make patients folders, when the patient arrives to the floor
• Assist with filling forms and documenting on patients
• Run tests on the machines to make sure they're ready for the next shift to use
• Worked in prep-recovery for GI, IR, and Cath Lab before and after surgery
• Assistance in the recovery area and assist with admitting and discharging the patients
• Monitor and maintain inventory supply and prepare quality control on the devices
• Assist others in cleaning, and sterilization of examination equipment and procedure rooms
• Take the patient weight, take pregnancy test, take patients vitals, do EKG's on patients, take blood sugars on patients, draw labs if needed
• Document on patients
• Take out patients IV's and Foley's
• Do peri-care on patients and assist patients to and from the bathroom
• Transport patients to and from the floors
• Turn over the rooms and restock the rooms
• Make sure the unit is ready for the next day and that everything is in place for the next day
• Sitter: Was responsible to guard the patient of object
• Remove all dangerous items from the patient's room and prevention of dangerous items entering the room
• Turn and reposition patient, bathing, feeding and documenting
• Psychiatrist Tech
• Encourage patients to perform self-care
• Collect patient information, orientate patients to the unit, check patients for prohibited items, assist the nurse with formulating nursing actions
• Take vital signs, specimens and blood sugars
• Meet needs of patients and guidance in daily living
• Report any changes in patient's condition or behavior
• Document patients physical, mental improvement and behavioral changes
• Participate in group therapy and 101 therapy
• Keep personal contact with assigned patients, family members, and with members of the multidisciplinary team
• Provide and receive information concerning the patient's treatment plan
• Motivate family to accept patient's illness
• Walking and standing throughout the ward
• Regular and regress periods of walking and standing through the unit
• Took a self-defense course to defend self and others from the physical attack of patients