Crystal Burden-Bond
Independence,MO
Summary
A hardworking and motivated administrative assistant with 10 years of mental health experience. I'm looking for an opportunity for growth that would allow me to utilize my customer service background as well as my recent experience with medical coding.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Coding and Billing Specialist
KC Bone and Joint
08.2024 - Current
- Edit medical claims and submit to insurance
- Edit surgery claims and submit to insurance
- Prior authorization for Botox and other speciality drugs
Administrative Assistant III
Children's Mercy Hospital
11.2019 - Current
- Assist 10 providers, 6 Developmental Pediatricians and 4 Psychologists
- Schedule meetings
- Schedule new and existing patients
- Score protocols and get new patient charts ready
- Attend and take notes for section meetings
- Travel and reimbursement requests
- Answer and return calls.
Medical Records/Front Desk
Pediatric Care Specialists
10.2015 - 11.2019
- Scanned and kept record of all charts
- Completed record releases from patients and other facilities
- Answered phones for front desk and medical records
- Checked patients in and out
- Scheduled new and existing patients
- Managed schedule for office Psychologist, Dr
- Megan Bolch.
Front Desk/Billing
Behavioral Health Specialists
06.2014 - 10.2015
- Scheduled new and existing patients for 8 providers
- Checked patients in and out
- Completed record releases
- Input payments from patients and insurance companies
- Followed up on unpaid claims
- Prepped charts for each provider each week.
Merchandise and Customer Assistance
Sears
01.2004 - 11.2014
- Assisted customers on the floor and registers in soflines
- Placed new merchandise on floor per company standards
- Put up sale signs for every sale
- Back up assistance for jewelry department
- Was softlines lead from 2006-2010
- Kept floor and fitting rooms per company standards
- Was employee of the month 2 months in a row.
Education
Certificate in Billing and Coding Specialist -
Metropolitan Community Colleges of Kansas City at Independence, Missouri
05.2024
Bachelor's of Science in Social Psychology -
Park University at Parkville, Missouri
05.2014
Skills
- Hard-working
- Motivated
- Self-management
- Communication
- Problem solving
Certification
AAPC, 12/01/23
References
- Amy Bidwell, Former coworker, Pediatric Care Specialists, 816-500-1850
- Ashley Nichols, Former coworker, Children's Mercy Hospital, 559-415-5402
- Jody Whitney, Former coworker, Pediatric Care Specialists, 785-317-0951
Timeline
Coding and Billing Specialist
KC Bone and Joint
08.2024 - Current
Administrative Assistant III
Children's Mercy Hospital
11.2019 - Current
Medical Records/Front Desk
Pediatric Care Specialists
10.2015 - 11.2019
Front Desk/Billing
Behavioral Health Specialists
06.2014 - 10.2015
Merchandise and Customer Assistance
Sears
01.2004 - 11.2014
Certificate in Billing and Coding Specialist -
Metropolitan Community Colleges of Kansas City at Independence, Missouri
Bachelor's of Science in Social Psychology -
Park University at Parkville, Missouri
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