Crystal Burns
Upper Deck Cafe
Nashua,NH
21
years of professional experience
I have a mix of experience, I have food service experience such as serving, cooking, phone orders, expediting, etc. Also, have medical/mental Health experience such as answering/transferring calls, scheduling appointments, entering and taking copays, calling insurances for benefits and authorizations, entering charges for psych and neuropsych testing. Recently obtained national certification in Phlebotomy.
Work History
Phlebotomist
3 Years 8 MonthsAs patient labs are needed, using the rover system, scan patient bracelet in their room and draw required specimen. Once patient labs are drawn, label tubes and send down to the lab for processing.
Cook/Front End Supervisor
7 Years 1 Month- Run register, take orders, answer phone, stock supplies, make pizza, cook breakfasts and lunches, supervise front end staff
Receptionist/Neuropsych Coordinator
14 Years 8 Months- Answer phones, greet patients, take copays, schedule appointments, take and send messages, call on insurance benefits, obtain insurance authorizations for neuropsychology testing, data entry of benefits, data entry of billing codes
Education
National Certification in Phlebotomy - Phlebotomy
Associate of Science
Certificate in Administrative Medical Center
GED
Skills
Venipuncture
Order of draw
Patient Care
Specimen handling
Sample and specimen collection
Butterfly needle technique
HIPAA Compliance
Patient confidentiality
Venipuncture Expertise
Specimen labeling procedures
Blood collection techniques
Timeline
Phlebotomist
Lowell General Hospital Main Campus
02.2023 - CurrentRead More
Cook/Front End Supervisor
Upper Deck Cafe
09.2019 - CurrentRead More
Receptionist/Neuropsych Coordinator
Counseling Center of Nashua
12.2005 - 08.2020Read More
Adult Learning Center
GED
Read More
Nashua Community College
Certificate in Administrative Medical Center
Read More
Hesser College
Associate of Science
Read More
LNA Health Careers
National Certification in Phlebotomy from Phlebotomy
Read More