Crystal Burton
South Boston,MA
Summary
Dedicated Radiology Technician Aide with experience assisting radiologists and preparing patients for procedures. Skilled in medical imaging technology and patient care protocols, contributing to safe and efficient operations. Collaborates effectively within healthcare teams, enhancing workflow through strong communication and coordination.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Technician Aide
Massachusettes General Hospital
Boston, Massachusetts
03.2024 - Current
- Facilitated patient and family communication before, during, and after examinations to ensure understanding and comfort.
- Verified accuracy of patient information prior to imaging procedure.
- Ensured cleanliness and organization of radiology equipment and workspaces to promote a safe and efficient environment.
- Collaborated with health care professionals to enhance the patient care experience.
- Transported patients from one department to another as needed.
- Completed general administrative tasks to support radiology department.
- Supported radiologists during biopsies and other procedures to enhance procedural accuracy and patient care.
Concierge/Security Officer
Brigham and Women Hospital
Boston, Massachusetts
09.2020 - Current
- Guided patients and visitors in navigating hospital facilities, enhancing their overall experience.
- Fostered a hospitable atmosphere by implementing effective customer service practices.
- Ensured all safety protocols were followed at all times on property grounds.
- Responded quickly to all emergencies.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and training.
- Educated new staff on customer service policies and procedures, ensuring consistent service delivery.
Event Staff Member
Event Temps Catering
Boston, Massachusetts
03.2018 - 09.2020
- Coordinated with team members to facilitate seamless event operations and logistics.
- Assisted in setup and breakdown of event spaces for various functions.
- Followed health and safety regulations to maintain a safe environment for guests.
- Provided excellent customer service to guests during events and catering services.
- Assisted event planners in executing event schedules and programs to enhance overall event experience.
- Aided catering team in efficient setup, service, and cleanup of food and beverages during events.
Cafe Worker
Cafe Services Inc.
Quincy, Massachusetts
04.2017 - 05.2020
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness and organization of cafe workspace and dining area to enhance customer experience.
- Managed cash register operations efficiently and accurately.
- Adhered to health department regulations regarding safe food handling practices.
- Managed inventory levels, ordered supplies to ensure optimal stock availability.
- Assisted in planning and executing special events and catering services to promote cafe offerings.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
Education
Associate of Science -
Bunker Hill Community College
Charlestown, MA08-2026
Skills
- PACS software proficiency
- Medical terminology
- Patient Care and Communication
- Health care collaboration
- Customer support
- Organizational Skills
- Microsoft Office
- Multitasking capacity
- Critical thinking
- Problem-solving aptitude
- Teamwork and Collaboration
Certification
- BLS Certification
Timeline
Radiology Technician Aide
Massachusettes General Hospital
03.2024 - Current
Concierge/Security Officer
Brigham and Women Hospital
09.2020 - Current
Event Staff Member
Event Temps Catering
03.2018 - 09.2020
Cafe Worker
Cafe Services Inc.
04.2017 - 05.2020
Associate of Science -
Bunker Hill Community College