Crystal Cardwell
Auburndale,FL
Summary
A highly organized administrative professional with 6 years of experience in providing exceptional support to high level executives to ensure smooth and efficient operations. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player that handles multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Support Services Supervisor
Badcock Home Furniture
08.2018 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Used advanced software to prepare documents, reports, and presentations.
- Updated and maintained confidential databases and records.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Worked with senior management to initiate new projects and assist in various processes.
Bodily Injury Claims Adjuster
Western General Insurance Company
06.2013 - 12.2018
- Worked directly with legal team and outside contacts.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Implemented strategies to minimize litigation risks, collaborating closely with defense attorneys when necessary.
- Assisted colleagues in resolving complex coverage issues or difficult negotiations, fostering a supportive work environment that promoted teamwork and knowledgesharing.
- Streamlined processes within the department by identifying inefficiencies in workflow procedures and suggesting improvements.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH05.2025
Associate of Arts - Business Administration And Management
Polk State College
Lakeland, FL.12.2023
High School Diploma -
Apopka High School
Apopka, FL05.2002
Skills
- Advanced knowledge
of Microsoft Office
- Work Prioritization
- Problem solving
- Strong Verbal & Written
Communications
- Customer Service
- Time Management
- Project Management
- Organizational Skills
Timeline
Support Services Supervisor
Badcock Home Furniture
08.2018 - Current
Bodily Injury Claims Adjuster
Western General Insurance Company
06.2013 - 12.2018
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Associate of Arts - Business Administration And Management
Polk State College
High School Diploma -
Apopka High School
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