Crystal Carreon
East Wenatchee,United States
Summary
- Two years of customer services experience, providing quality management for existing and potential clients as a Housing & Employment Specialist for Chelan Douglas Community Action Council.
- Clerical experience using Microsoft Outlook and Excel to in organized calendars, scheduling, and manage the financial database for the administration.
- Advanced experience using Microsoft Word, Excel, PowerPoint to create presentations for outreach events, data recording, formula adjustments and manage financial database management for the administration.
- Bilingual in English and Spanish (reading, writing, in conversation
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housing & Employment Specialist
Chelan Douglas Community Action Council
East Wenatchee, WA
04.2021 - Current
- Organize records consistently, staying compliant with internal and government requirements.
- Establishing and maintaining effective relationships with diverse group of individuals and organizations.
- Working independently with high level of consistency, efficiency and timeless
- Maintaining confidentiality of program matters
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Managed filing system, entered data and completed other clerical tasks for 200-300 clients.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Engaged current service program participants to assess current engagement and potential to develop new revenue streams
Intern
Foster First
East Wenatchee, WA
06.2020 - 07.2020
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Provided project progress updates and proposed solutions to issues
- Supported with creating project marketing materials to promote services
- Developed and implemented project plans and budgets to ensure successful execution
- Developed effective improvement plans in alignment with goals and specifications.
Education
MBA - Organizational Leadership
Eastern Washington University
Cheney, WA06.2024
Real Estate License -
Rockwell Institute
Bellevue, WA04.2023
Bachelor of Science - Human Development
Washington State University
Pullman, WA12.2020
Certification
Cyber Email, Internet, Password Security
Chelan Douglas Community Action Council- March, 2023
Cyber Phishing Prevention
Chelan Douglas Community Action Council- March, 2023
Workplace Safety Training
Chelan Douglas Community Action Council - February, 2023
LGBTQ+ Anti-Stigma Training
Chelan Douglas Community Action Council - February, 2023
Sexual Abuse Awareness-
Chelan Douglas Community Action Council- February, 2023
Sexual Harassment and Discrimination Employees
Chelan Douglas Community Action Council- February, 2023
Accident Prevention Safety
Chelan Douglas Community Action Council- February, 2023
CRP & First Aid Certified
Ballard Ambulance - December 2022
Timeline
Housing & Employment Specialist
Chelan Douglas Community Action Council
04.2021 - Current
Intern
Foster First
06.2020 - 07.2020
MBA - Organizational Leadership
Eastern Washington University
Real Estate License -
Rockwell Institute
Bachelor of Science - Human Development
Washington State University
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