Crystal Chavez
McAllen,TX
Summary
Creative Business Owner and Salon Manager with exceptional background spent in Beauty Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
9
9
years of professional experience
Work History
Salon Owner/Operator
Crystal In Color
09.2020 - Current
- Utilized comprehensive Client Referral Program that improved Salon Sales and Retail Sales by 47%
- Created a client culture for pre-booking post appointments which encouraged client retention by 85%.
- Curated a one on one appointment based business per client request.
- Oversaw business budget planning and administration, accounting functions, for retail and service product purchase.
Salon Manager
Aristeo Milano Beauty
06.2020 - 02.2022
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
Salon Manager / Master Stylist
Boeau Belle Salon And Spa
09.2014 - 05.2020
- Oversaw upwards of $4,000 a week in inventory purchasing both retail and backbar service product working directly with vendor at a retail margin of 42%.
- Provided a full range of the services offered in the salon, including cutting, hair color, styling, waxing, and facials.
- Responsible for recruiting and fully staffing the salon by hiring and training new Stylist and Esthetics team members.
- Facilitated monthly product knowledge team meetings along with Salon Director and Territory Sales Manager to boost retail business.
- Mentored staff of 6 Stylist of various levels and helped them achieve senior and mastery levels, also business building skills such as pre-booking and client referrals.
- Grew business by signing up clients to Aveda Pure Privilege rewards program which drove both retail and service numbers.
Education
Licensed Cosmetologist- Active License -
University of Cosmetology Arts & Sciences - McAllen
Mcallen, TXSkills
- Coaching and Mentoring
- Product knowledge
- Financial management
- Promotional Strategies
Timeline
Salon Owner/Operator
Crystal In Color
09.2020 - Current
Salon Manager
Aristeo Milano Beauty
06.2020 - 02.2022
Salon Manager / Master Stylist
Boeau Belle Salon And Spa
09.2014 - 05.2020
Licensed Cosmetologist- Active License -
University of Cosmetology Arts & Sciences - McAllen
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