Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Kathleen Chartier

Retired
Lake Ariel,PA

Summary

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience

Work History

Salon Owner/Operator

Self Employed Services
Redding, CA
08.1989 - 06.2011
  • Trained and motivated employees to perform daily business functions.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees on proper protocols and customer service standards.

Education

State License - Manicurist/pedicurist

Shasta School of Cosmetology
Redding, CA
05.1989 - 08.1989

Skills

Customer Relations

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Timeline

Salon Owner/Operator

Self Employed Services
08.1989 - 06.2011

State License - Manicurist/pedicurist

Shasta School of Cosmetology
05.1989 - 08.1989
Kathleen ChartierRetired