Crystal Chavez
Gilbert
Summary
Registered Nurse with extensive experience in hospice case-management, would care, and pharmacy inventory control and distribution. Recognized as Employee of the Month for Outstanding Patient Care. Passion for advocating for my patients, maintaining a safe and clean work environment while providing physical and psychological support to patient family members and a comfortable and soothing environment for my patients. Excels and planning and providing comprehensive nursing care including, but not limited to, executing physician orders, dispensing, and administering medications, and assisting physician in examinations and treatment of patients.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
RN Hopsice On Call
Royal Hospice
08.2023 - Current
- Available on call nights and weekends to respond to a variety of patient needs, from urgent to routine.
- Conduct comprehensive assessments of patient's physical, emotional, social, and spiritual needs.
- Providing compassionate guidance and support to families as they care for their terminally ill loved ones.
Registered Nurse
Apache Junction Health Center
04.2022 - 12.2023
- Administer skilled nursing care for clients in their place of residence, coordinate care with the interdisciplinary team, patient/family, and provider.
- Coordinating and documenting patient care in the electronic medical record.
- Monitor patient’s condition and assess their needs to provide the best possible care and advice.
- Perform routine health checks, wound checks, assist patients with day-to-day tasks as needed, etc.
- Adjust and administer patient’s medication and provide treatments according to physician’s orders.
- Provide instant medical care in emergencies.
RN Case Manager
In My Home Hospice
08.2022 - 08.2023
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Managed caseload to satisfy multiple patients with diverse needs.
- Collaborated with healthcare providers to drive continuity of care.
- Conducted in-home visits to provide supportive services.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Hospice Case Manager
Bridges Health Services
09.2021 - 02.2023
- Provide quality patient care via the development, implementation & evaluation of individual patient care plans.
- Is a liaison between the Agency, patient, and families.
- Develop plan corresponding with physicians’ orders through assessment of patient’s needs, condition, environment, consultation with other health team members, at time of initial visit and updates plan of care regularly as necessary and documents this care.
- Efficiently manage case load to ensure all patients receive quality in-home care.
- Provide caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.
Wound Team Lead- LPN
Allegiant of Mesa
01.2019 - 01.2022
- Reviews physician’s orders to ensure accuracy of salves and treatment administration and then administer salves and treatments as ordered by physician.
- Document on the administration records in day to day wound care.
- Reviews resident care, recommends changes, and implements changes when necessary to identify high-risk patients.
- Orders necessary salves and treatment supplies for resident.
- Planning care for risk prevention and ensuring that care is performed and conducted comprehensive skin and risk assessment on patients.
- Monitors progress or change in skin condition documenting all changes within patient charts.
- Develops and maintains relationships with families and residents and exhibits empathy and understanding of their feelings and concerns.
Inventory Control Pharmacy Lead
Corizon Health Care
02.2017 - 01.2019
- Managed, ordered, distributed, and tracked all medications within the pharmacy inventory department to set up proper protocols to control medications dispersed throughout a five-yard prison housing complex.
- Managed, disciplined and educated staff of four pharmacy technicians in accordance with facility policies and procedures.
- As CNA: Applied nursing process to inmates that are incarcerated needing medical attention.
- Medication administration, intervention, planning, evaluation.
- Working part of an interdisciplinary team to create a plan of care to support patient needs.
- Respond to emergency situations as a first responder to assist during such events.
- Treating simple to complex wounds ranging from abrasions, surgical, trauma and deep lacerations.
Certified Nurse Assistant
Optum Hospice
05.2013 - 10.2015
Certified Nurse
Park Ave Health Care
06.2009 - 10.2015
Certified Nursing Assistant
Santa Rita Nursing
03.2008 - 07.2009
Certified Nurse Assistant
Devon Gables Health Care
08.2006 - 09.2007
Education
Bachelor of Science in Nursing - Nursing
University of Phoenix
Tempe, AZ06.2021
Licensed Practical Nurse Certificate -
Pima Community College
Tucson, AZ01-2017
Skills
- Wound Care
- Community health
- Clinical judgment
- Advanced cardiac life support
- Geriatric care
- Infectious disease control
- Chart updating
- Medical assessment
- Patient assessments
- Home visits
- Compassion and empathy
- Patient education and counseling
- HIPAA education
- Professional bedside manner
- Family education
Certification
- Palliative Care & Hospice, 05/22
- Chronic Kidney Disease Management, 05/22
- Bipolar Disorder, 05/22
- Congestive Heart Failure, 06/22
- Congestive Heart Failure Living with Failure, 06/22
- Congestive Heart Failure the Essence of Heart Failure, 06/22
- Dementia & Alzheimer’s, 2022
- Wound Certified, 01/19
Certified Nurse Experience
- Optum Hospice, Tucson, AZ, 05/13, 10/15
- Park Ave Health Care, Tucson, AZ, 06/09, 10/15
- Santa Rita Nursing, Green Valley, AZ, 03/08, 07/09
- Devon Gables Health Care, Tucson, AZ, 08/06, 09/07
Timeline
RN Hopsice On Call
Royal Hospice
08.2023 - Current
RN Case Manager
In My Home Hospice
08.2022 - 08.2023
Registered Nurse
Apache Junction Health Center
04.2022 - 12.2023
Hospice Case Manager
Bridges Health Services
09.2021 - 02.2023
Wound Team Lead- LPN
Allegiant of Mesa
01.2019 - 01.2022
Inventory Control Pharmacy Lead
Corizon Health Care
02.2017 - 01.2019
Certified Nurse Assistant
Optum Hospice
05.2013 - 10.2015
Certified Nurse
Park Ave Health Care
06.2009 - 10.2015
Certified Nursing Assistant
Santa Rita Nursing
03.2008 - 07.2009
Certified Nurse Assistant
Devon Gables Health Care
08.2006 - 09.2007
Bachelor of Science in Nursing - Nursing
University of Phoenix
Licensed Practical Nurse Certificate -
Pima Community College
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