Crystal Chick
Medway
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
12
12
years of professional experience
Work History
Prior Owner of Crystal Kleen Professional Cleaners
Crystal kleen (self)
Medway
05.2008 - 09.2020
- Conducted performance reviews for employees on a regular basis.
- Developed strategic plans to increase profitability and efficiency.
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Gardiner Area High School
Gardiner, ME06-1996
Skills
- Employee training
- Project management
- Inventory management
- Quality assurance
- Customer service
- Client relationship management
- Cost control
- Problem solving
- Communication skills
- Time management
- Client service
- Hiring and staffing
- Relationship building
- Verbal and written communication
- Customer relations
- Service quality assurance
- Staff hiring
Timeline
Prior Owner of Crystal Kleen Professional Cleaners
Crystal kleen (self)
05.2008 - 09.2020
High School Diploma -
Gardiner Area High School