Crystal Childrey
Redford,MI
Summary
Multi-talented In-System Damage Specialist with a quality-driven and disciplined approach to develop strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. Strategic planner and complex problem-solver with 9 years manufacturing quality experience. Pursuing new professional challenges with a growth-oriented company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ISD Specialist
Stellantis- DACM
03.2021 - Current
- Root Cause emerging issues. Shop floor data collection (i.e.. Following specific car through process, observing for long periods at specific station) Followed all company policies and procedures to deliver quality work.
- Perform station audits daily in assigned zones provided by ISD Salary Lead. Address worn tool protection, stacked parts, PPE violations and all other categories on station walk template.
- Complete data pull for FTC, SDRL, CPA, 1/3 MIS, Cert line, FTQ Out, Stratosphere, Qlikview, and
top Palantir as required. - Drive kaizen activity and closure for shift specific top defects.
- Update and track that highlight Quality risks metrics such PFMEAs, ISD 360/Risk Assessments
- Complete Quick and Standard Kaizens. (Minimum 18 standards per year)
- Review Cert line reports and pictures from previous shifts
- Perform daily critical man/method station walks. Coach operators and involve Team Leaders, Unit Leaders as required.
- Participate in 2 daily touch points with Cert line supervisor and inputted.
- Apply temporary protection to tooling as needed.
- Work with base maintenance to solve emerging tooling issues. Resolution can be short term or
permanent corrective action. - Complete daily night notes
- Refill DACM ISD PPE bins as needed.
- Provide support to team members, team leaders and unit leaders in ISD kaizen solutions.
- Perform board reviews for required personnel. Weekly with ISD Salary Lead and as requested
with additional personnel. - Participate actively in ISD MTA training with SPW trainers. Offer support in explanation of ISD,
what it is, why it's important and what it costs us in terms of sales, customer loyalty, reputation,
and plant cost. - Attend daily Audit bay meetings.
- Support MLM in ISD mitigation needs
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Drove improvements to production, quality and conformance.
Paint Shop Operator
Stellantis DACM
01.2018 - 03.2021
- Working on various sanding, polishing and sealing decks throughout paint shop as required within paint facility.
- Administered routine cleaning and maintenance on various components of coating system.
- Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Maintained equipment functionality with daily inspections, disassembles and cleaning of component parts.
Education
Certified Case Manager -
Wayne County Community College District
Detroit, MI06.2015
Associate of Arts - Office Information Systems
Wayne County Community College District
Detroit, MI12.2012
High School Diploma -
Martin Luther King High School
06.2002
Skills
- Kaizen
- Lean Manufacturing
- Failure Mode and Effects Value Stream Mapping
- Best Practices and Standards
- Administrative Support
- Driving Continuous Improvement
- Customer Satisfaction
- Continuous Improvement Projects
- Value Stream Mapping
- Corrective Actions
- Data Collections
- Complex Problem-Solving
- Key Performance Indicators (KPIs)
- Production Procedures
Certification
- Continuous Improvement-Kaizen & The Wastes
- Customer Experience- KPI Training
- Hazard Identification
- Autonomous Maintenance Pillar Overview
- Pedestrian Safety Certified Case Manager (CCM)
- Licensed Michigan Life Insurance Agent, 2019-2021
Union Involvement
- Education Committee Chair UAW Local 51
- CAP Committee Local 51
- Center for Labor and Community Studies University of Michigan-Dearborn Planning Committee
- Facilitator- Grievance Handling Young Worker Conference University of Michigan- Dearborn (Upcoming June 2022)
- Volunteer Black Men in Unions Troy, MI 2022
- Women’s Committee (2019-2020 Local 140)
Labor Studies Courses
Wayne State University Labor Studies Center
- Your Rights in the Workplace
- Basic Grievance Handling
Center for Labor and Community Studies University of Michigan-Dearborn
- Worker’s Rights and Actions
- Contract Language
Affiliations
• Committee Head of Public Relations- Elite Women Organization
• Active Member of NAACP- Detroit Central Branch
• Community Fundraiser and Volunteer -Keep The School Safe, Inc.
• Parent Volunteer- Westfield Charter Academy Redford, MI
Timeline
ISD Specialist
Stellantis- DACM
03.2021 - Current
Paint Shop Operator
Stellantis DACM
01.2018 - 03.2021
Certified Case Manager -
Wayne County Community College District
Associate of Arts - Office Information Systems
Wayne County Community College District
High School Diploma -
Martin Luther King High School