Crystal Clair
Fraser,MI
Summary
Direct and driven professional with attention to detail and accuracy. Experienced with Adobe, Logic Pro, PowerPoint, Microsoft Excel and Microsoft Word. Advanced skills in conducting interviews, sales and customer service. Able to work productively under tight deadlines and always reliable. Experience with accurate and exceptional customer service for over fifteen years.
Overview
16
16
years of professional experience
Work History
Assistant Manager/ Training Captain
Aldi
01.2021 - Current
- Run shifts and train all store employees
- Forecasts budgets to financially meet goals
- Conducts partial inventory daily
- Uses Microsoft Excel and Microsoft Word weekly
Bank Teller
Huntington National Bank
12.2018 - 05.2019
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Educated customers on the use of banking, websites and mobile apps
- Provided customer records, account statements and copies of checks
Assistant Manager
Qdoba Eats
04.2008 - 08.2016
- Improved customer satisfaction and sales by working with the store manager and colleagues
- Strengthened operational efficiencies and traceability, developing organization systems for financial reports, schedules, inventory control and merchandising
- Maintained store appearance, including rack and shelving organization, store lay out and planogram planning
- Oversaw daily operations of the store, including inventory and supply restocking, cash-handling and assisting customers
- Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts
- Counted and recorded inventory with weekly food costs
Education
Bachelor of Arts - Communications
Southern New Hampshire University
Hooksett, NH04.2019
Associate of Arts - Radio And Television Broadcasting
Specs Howard School of Media Arts
Southfield, MI05.2012
High School Diploma -
Pine River High School
Pine River, MI05.2006
Skills
- Budget
- Training
- Program Optimization
- Customer Service
- Sales
- Communications
- Ordering
- Management
- Restaurant Management
References
- Kaliah Kotrys, Huntington National Bank, Personal Banker, (231)-345-6989
- Jennifer Gates, Aldi, Manager, (231)-250-2828
- Samantha Holmes, Qdoba Mexican Eats, General Manager, (231)-796-8404
Timeline
Assistant Manager/ Training Captain
Aldi
01.2021 - Current
Bank Teller
Huntington National Bank
12.2018 - 05.2019
Assistant Manager
Qdoba Eats
04.2008 - 08.2016
Bachelor of Arts - Communications
Southern New Hampshire University
Associate of Arts - Radio And Television Broadcasting
Specs Howard School of Media Arts
High School Diploma -
Pine River High School
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